Shopping Discussion

Returning a phone to Costco

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  • Sep 24th, 2021 5:09 pm
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[OP]
Sr. Member
Mar 4, 2008
587 posts
109 upvotes
BC

Returning a phone to Costco

Has anyone returned a phone to Costco? I switched from a Huaweii to a Samsung A52 at Costco and had to switch providers fro. Public Mobile to Virgin Mobile. I am considering buying the OnePlus 8T since its on sale and feel that it would be a better phone but Costco doesn't sell the OnePlus phones.

I am curious to know what the process would be like if I returned it. I would assume since I have signed a contract with Virgin I may be stuck? Costco has a 90 day return policy? Or would I be able to switch phones providing its a phone that is with Virgin?
2 replies
Deal Fanatic
Jun 20, 2020
9842 posts
11200 upvotes
Toronto
JimboD wrote: I would assume since I have signed a contract with Virgin I may be stuck? Costco has a 90 day return policy? Or would I be able to switch phones providing its a phone that is with Virgin?
Did you read the contract you signed?

33. What is Virgin Plus's return policy?


90 days return policy only applies to non-contract phones sold in the electronics department.

You can switch within 15 days if Virgin Plus carries the phone.

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