- Last Updated:
- Nov 11th, 2020 8:27 pm
Tags:
- SCORE+1
- IslandTourGuide [OP]
- Member
- Jan 4, 2014
- 443 posts
- 566 upvotes
- Paris
7 replies
- vistaliving
- Sr. Member
-
- Feb 9, 2005
- 923 posts
- 224 upvotes
Sounds like maybe people are not installing properly leading to overheating.
The video doorbell’s battery can overheat when the incorrect screws are used for installation, posing fire and burn hazards. This recall involves Ring Video Doorbell (2nd Generation), model number 5UM5E5 smart doorbell cameras. Only Ring Video Doorbell (2nd Generation) models with certain serial numbers are included.
"If your doorbell is impacted, it is important that you carefully review the new instructions. Visit Ring’s website to download a new user guide before installing your doorbell or contact Ring Community Support via the link above for additional information.
Note: You do not need to return your device. Simply follow the revised instructions."
- TempletonPeck
- Sr. Member
- Dec 8, 2009
- 665 posts
- 697 upvotes
Here is a link directly to the government of Canada website: https://www.healthycanadians.gc.ca/reca ... 9r-eng.php
If you have a 2nd generation Ring Video Doorbell you can check the serial number here.
Basically don't install it with the included wood screws, use the security screws. They don't seem to be actually recalling them.
If you have a 2nd generation Ring Video Doorbell you can check the serial number here.
Basically don't install it with the included wood screws, use the security screws. They don't seem to be actually recalling them.
- Terabithia
- Deal Addict
-
- Apr 1, 2015
- 1637 posts
- 928 upvotes
- NOYFB
So screws that "come with the light" can be a fire hazzard?
That's awful. It's not fun to get your house on fire.
That's awful. It's not fun to get your house on fire.
plz don't touch my signature.
don't make me less of a human just cause i don't share your "idiotologies".
👮♂️👮♀️lives matter
don't make me less of a human just cause i don't share your "idiotologies".
👮♂️👮♀️lives matter
- Phils
- Deal Fanatic
- Sep 29, 2005
- 6331 posts
- 1489 upvotes
- Montreal
Mine is impacted but it's installed correctly.
Phils
- Scote64
- Deal Fanatic
- Jan 21, 2018
- 6718 posts
- 7041 upvotes
- Vancouver
"A brand of smart doorbell cameras are being recalled in Canada and the US due to a fire hazard.
The affected product is the Ring Video Doorbell 2nd Generation sold between June 2020 and October 2020, with model number 5UM5E5.
In Canada, 8700 units of the product were sold"
https://www.citynews1130.com/2020/11/11 ... re-hazard/
Apparently the risk is if the owner mixes up the screws and uses the long screws in the wrong hole so that they penetrate the battery case when tightened.
https://www.theregister.com/2020/11/11/ ... ells_over/
The affected product is the Ring Video Doorbell 2nd Generation sold between June 2020 and October 2020, with model number 5UM5E5.
In Canada, 8700 units of the product were sold"
https://www.citynews1130.com/2020/11/11 ... re-hazard/
Apparently the risk is if the owner mixes up the screws and uses the long screws in the wrong hole so that they penetrate the battery case when tightened.
https://www.theregister.com/2020/11/11/ ... ells_over/
- Phils
- Deal Fanatic
- Sep 29, 2005
- 6331 posts
- 1489 upvotes
- Montreal
I posted in the other thread but I think this is a better place for it.
Perhaps a mod can combine them.
Perhaps a mod can combine them.
Last edited by Phils on Nov 12th, 2020 6:59 am, edited 1 time in total.
Phils
- jdmfishingonly
- Deal Fanatic
-
- Oct 13, 2008
- 5874 posts
- 2622 upvotes
- Durham
Thank goodness I have nothing to worry about. Got the Ring Video Doorbell 3 PLUS
16'x11' Living Room 11' Cathedral Ceiling. Hisense 65Q8G. Denon AVR-S740H 7.2 setup. Jamo Classic 10 280W Towers - FR+FL; Polk S35 - Center; Klipsch R51M - RR+RL; Klipsch R14M - Dolby FHR+FHL; Polk HTS10 Subwoofer x2. Unlocked Android Boxes from Taiwan x2