Computers & Electronics

Ring Recalling smart doorbells...

  • Last Updated:
  • Nov 11th, 2020 8:27 pm
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7 replies
Sr. Member
User avatar
Feb 9, 2005
898 posts
205 upvotes
Sounds like maybe people are not installing properly leading to overheating.
The video doorbell’s battery can overheat when the incorrect screws are used for installation, posing fire and burn hazards. This recall involves Ring Video Doorbell (2nd Generation), model number 5UM5E5 smart doorbell cameras. Only Ring Video Doorbell (2nd Generation) models with certain serial numbers are included.

"If your doorbell is impacted, it is important that you carefully review the new instructions. Visit Ring’s website to download a new user guide before installing your doorbell or contact Ring Community Support via the link above for additional information.

Note: You do not need to return your device. Simply follow the revised instructions."
Deal Addict
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Apr 1, 2015
1637 posts
928 upvotes
NOYB
So screws that "come with the light" can be a fire hazzard?

That's awful. It's not fun to get your house on fire.
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Dogshit defends dogshit.
Deal Fanatic
Sep 29, 2005
6018 posts
1301 upvotes
Montreal
Mine is impacted but it's installed correctly.
Phils
Deal Addict
Jan 21, 2018
4703 posts
4769 upvotes
Vancouver
"A brand of smart doorbell cameras are being recalled in Canada and the US due to a fire hazard.
The affected product is the Ring Video Doorbell 2nd Generation sold between June 2020 and October 2020, with model number 5UM5E5.
In Canada, 8700 units of the product were sold"

https://www.citynews1130.com/2020/11/11 ... re-hazard/

Apparently the risk is if the owner mixes up the screws and uses the long screws in the wrong hole so that they penetrate the battery case when tightened. :rolleyes:

https://www.theregister.com/2020/11/11/ ... ells_over/
Deal Fanatic
Sep 29, 2005
6018 posts
1301 upvotes
Montreal
I posted in the other thread but I think this is a better place for it.

Perhaps a mod can combine them.
Last edited by Phils on Nov 12th, 2020 6:59 am, edited 1 time in total.
Phils
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Oct 13, 2008
4961 posts
1841 upvotes
Thank goodness I have nothing to worry about. Got the Ring Video Doorbell 3 PLUS
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