rebel_rfd wrote: ↑ I did this yesterday.
They passed me to WinBack, who passed me to Customer Retention.
The rep said shell have to talk to support. Came back and said they'll add the 25% off. I asked her to just hold off till the billing cycle starts, but comes back and says they already added it during the pause...
So they pulled off my $85 10GB Premium Plan.
Added $95 10 GB plan plus 25% off.
Added the $500 port credit even though I'm already with Rogers.
And offered me a $0 phone even though I upgraded in May this year.
make sure to watch your bill for the next 2-3 cycles. if you upgraded may of this year it is likely you have a early cancellation fee to pay off the device balance from your previous contract