Nightowl2121 wrote: ↑ I canceled my Internet few days ago but nobody called or emailed me. The reason could be the TV package that I have with my condo that is included for free.
Would that be ok if I call their winback number ? Has anyone got any better deals on 500 or 150 by just simply calling them? Does bell have any comparable promo these days?
did you get any confirmation email regarding your cancellation?
i called to cancel my internet, but i did not get any cancellation email, and i didn't get any call back, so i called the Winback after a week, got transferred to the "relation" department, the rep offered some bad deals, i didn't take it, but i received email regarding "activation/cancellation" about what she offered.(i didn't pay much attention to those emails)
i got a call back the next day, the first offer was $50 for 500u, i told her i want the $29.99 500u deal, she put me on hold for a min, then told me $29.99 for 12 months, then back to regular price after.
so i'm not sure if the cancellation email triggered the call back or i was just on the queue for them to call back.