Ongoing Deal Discussion

[Rogers] Roger's Cable Retentions & New Customers Deal Thread!

Newbie
Feb 26, 2017
5 posts
1 upvote
srini_vatsan wrote: I see all these requests for rep to PM. Does any rep actually check this forum and PM people and offer deals? Is this only for new customers or existing ones as well? Just wondering
I got PMs from reps and others on this board. It's been very helpful.
Newbie
Oct 8, 2014
4 posts
Toronto, ON
Can a Rogers rep PM me? M3J area code in Toronto. Bell customer with expiring promo ending next week! Looking for TV/internet bundle (good package, 300mbps, home phone for $150 right now). Thanks in advance
Sr. Member
User avatar
Nov 11, 2006
611 posts
598 upvotes
@ home
Know what I learned from this thread.


Just keep calling until you find someone willing to help you.

Some reps are willing to just do whatever you ask if you are nice.
Jr. Member
Mar 5, 2003
135 posts
19 upvotes
Toronto
Imnotelvis2 wrote: I got PMs from reps and others on this board. It's been very helpful.
Was this for a renewal? If so I am interested.
Last edited by tsml1 on Jan 21st, 2021 3:45 pm, edited 1 time in total.
Deal Addict
User avatar
Dec 23, 2006
1129 posts
239 upvotes
Oshawa
So apparently Rogers dissolved the Ombudsperson Office into their Office of the President and failed to some customers who had ongoing disputes know this? Apparently now when Rogers OotP tells you that their offer is final that means you either accept it or if you decline it then you get ignored.

That's some great customer service. Been dealing with a dispute for over 18 months now and yet I switched to Bell, but Rogers would not take their equipment back nor provide me a shipping label for a few months so from early August until today they have been charging me $235 to over $300 (late fee amount changes month to know, so the latest one was nearly $90!) even though I haven't used their services.

Guy basically said I could take Rogers to court if I wanted.
Newbie
Jan 21, 2016
1 posts
Scarborough, ON
Currently with Bell Fibe, 1GB internet only, need to switch by Mid/End of Feb.
Any rep can help me out? North York, M2P area code, in a house.
Please PM
Deal Addict
User avatar
Dec 10, 2008
4739 posts
1241 upvotes
RCGA wrote: The first attempt - I'm moving to a new house and currently on 500U for $55/m

Bounced to several departments in live chat until I was finally offered 500u for $90/m + tax

Will go directly to the cancellation department tomorrow.
Round 2 update, was offered:

Gigabit for $80 tax in
500u for $75 tax in

I put in a cancellation request
Let's hug it out
Member
Apr 10, 2013
273 posts
33 upvotes
Just got my physical GC from the BF promotion ... and it's "Today's Shopping Choice" GC ... sigh, I thought it was gonna be a regular MC GC (that's what they said in the chat when signing up)

I am assuming I cant use this with Costco?
Where can I actually use this GC?? Feels like I would be restricted to only use it with Rogers ... :(
This gift card can be used for product purchases (services excluded) at TSC, select Rogers locations, as well as for the purchase of Toronto Blue Jays® regular season home game tickets and merchandise and selected food and beverage products at Rogers Centre®
Deal Addict
Sep 13, 2012
1005 posts
544 upvotes
Vaughan, ON
venividivici wrote: So apparently Rogers dissolved the Ombudsperson Office into their Office of the President and failed to some customers who had ongoing disputes know this? Apparently now when Rogers OotP tells you that their offer is final that means you either accept it or if you decline it then you get ignored.

That's some great customer service. Been dealing with a dispute for over 18 months now and yet I switched to Bell, but Rogers would not take their equipment back nor provide me a shipping label for a few months so from early August until today they have been charging me $235 to over $300 (late fee amount changes month to know, so the latest one was nearly $90!) even though I haven't used their services.

Guy basically said I could take Rogers to court if I wanted.
Ombudsman’s office remains open.
Deal Expert
Mar 23, 2009
18738 posts
4912 upvotes
Toronto
RFDMadeMeBuyStuff wrote: Just got my physical GC from the BF promotion ... and it's "Today's Shopping Choice" GC ... sigh
Ouch. Haha. I just had to laugh at that one. Face With Tears Of Joy

WTF, Rogers?!?
Newbie
Jun 19, 2017
11 posts
1 upvote
Currently a Bell customer for internet and tv. Any Rogers reps that have a deal on gigabit and premier tv? Please pm me
Member
Dec 29, 2007
372 posts
178 upvotes
VivienM wrote: Whereabouts are you? Who are the competitors in your market?
As per my previous post, I'm in L4C postal code area (Richmond Hill). The main competitor in my area is Bell.
Newbie
Jan 21, 2021
2 posts
can any rogers reps pm me? im currently on a 150mbps download plan for 71 after taxes and currently looking to just switch to greener pastures if i cant get a better deal. Thanks!
Member
Oct 21, 2013
281 posts
139 upvotes
waterloo, on
So, i have been having issues woth rogers internet for past 3 months and was told i am on legacy internet i.e. 500u for 59$. The new ignite 500u is 109 and the best offer they could give me was 80$ all in. I called many times and used chat both on rogers and fb multiple times but noone offered me any deal.

So i put in the cancellation today because my internet is genuinely crap. And within 2 3 hrs, i received a called ambassador program. They gave me ignite 500u for 56$ all in. 30$ installation waived as well. I took it.

If you are looking for a deal, cancel the account and wait for the call. And stop asking for reps to PM you. There are no reps here.
Serving Kitchener/Waterloo/Guelph/London/Hamilton/Niagara and surrounding areas
Deal Addict
User avatar
Dec 10, 2008
4739 posts
1241 upvotes
DealsFreak wrote: If you are looking for a deal, cancel the account and wait for the call. And stop asking for reps to PM you. There are no reps here.
I wish mods would just delete PM requests. Same with the Bell version. It makes the threads almost unreadable.
Let's hug it out
Newbie
Jun 19, 2017
11 posts
1 upvote
Bell is the worst. They don’t even budge on anything and the fees keeps increasing
Newbie
Jan 21, 2021
2 posts
Any rogers agents on this board? Im about to just leave rogers after being the on phone for 30 mins and being declined a 49.99 150mbps plan since im not a "new customer" if anyones got any deals you can throw my way let me know.
Newbie
Nov 9, 2019
8 posts
7 upvotes
DealsFreak wrote: People asking for a roger reps pm. Stop it. Its eff annoying. Noone is going to PM you. Stop spamming this thread.
I was one of those that posted for a PM and annoyed, sorry. Maybe it will be less annoying if I just post all the reps that messaged me info so that others don't have to keep posting a request for a PM

Karen1000 647-282-3589 said he was a Rogers rep but wouldn't give me his name , felt sketchy
Zaidboy 416-276-4138 Omar
Humi1234 226-988-8787 Bikram
LFDeals519 226-808-7538 Kumar Gave pricing in the message which I had heard Rogers reps are not supposed to do so also felt sketchy

Hope this helps clean up the thread

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