I've never heard of this OOTP. What is their #? I googled it and got a "Rogers Share Your Concern" page. I want to make sure I call the right people. Thanks for the suggestion!aznnorth wrote: ↑ Call OOTP asap. This is a perfect escalation case for Office of the President. I wouldnt doubt they would match Bell and give you a few hundred credit for the retentions hassles. Noticed I was getting calls from robbers similar to yours. Similiar 1-855 header. At first I thought they were winbacks but they are not. Just some 3rd party agent hired by robbers to do some fishing. My thought is they are going after potential NEW customers not loyalty or winback deals. Your number just happens to be on their telemarketing database. First thing to ask is "Are you rogers winback team??" If not - hang up.
I didn't even realize that the 1-855 # could have been a 3rd party. They just identified themselves as Rogers, but it would make sense why they couldn't do anything for me.