Is Rogers lying about my loss of cable?
-I currently have three box models 4250HD, 4642HD x2, and 9865 PVR
-I lose TV on the older 4250 & PVR almost everyday only in between the hours of 11am to approx 730pm, but the other two boxes work fine
-TV signal drops off to either black screen or pixelated. I still have access to the guide but live TV and Rogers on Demand is useless. I can still access the recorded shows on the Hard Drive
-In the evening, signal clears up and everything works normal.
-I've tried swapping equipment to different locations and same problem
-They admit that the 4250 is only receiving 23dB and the PVR is getting 26 dB when the signal should be over 35 dB.
After multiple calls, Rogers is telling me it's a hardware problem (my problem) and not anything on their end. I'm skeptical because if it is a hardware issue, why would the boxes be so selective in the times it decides to not work? Always only during the daytime. Works fine after 830pm every night.
10% off is cold, 50% off is warm, 75% off is hot, but FREE IS RFD!