• Last Updated:
  • Aug 13th, 2014 1:28 am
Tags:
None
[OP]
Sr. Member
User avatar
Jan 18, 2008
712 posts
15 upvotes

Rogers Modem - CGN3ROG

I recently switched over to Rogers Hybrid Fibre 60 (60 down/10 up) and it was required that i switch my old modem to the new CGN3ROG. I've checked countless forums and reviews about this and the range is beyond HORRIBLE. My house is about 2200sq feet and I can barely receive 1 bar across the house. The Rogers rep told me that this modem is the best out there... clearly not. What can I do to extend the range? Do i need to buy a new router or would some minor tweaks do the trick?

Thanks
23 replies
Deal Expert
Feb 24, 2007
15066 posts
2652 upvotes
1. Replace the modem under the possible scenario of the modem/gateway being defective;
2. Request Rogers to enable bridge mode of the gateway to an external router (*you would need to purchase the router at your own expense if you don't have one);
3. Tell Rogers to take a flying leap and go with one of the indies (** you need to buy your own modem and a router here also).

Further to above >>>http://communityforums.rogers.com/t5/fo ... 696/page/1
Deal Addict
Oct 31, 2012
4438 posts
903 upvotes
London
It's one of the more technologically advanced modems approved for use, as in it supports more channels. Whether it's the best modem is debatable. It definitely is not the best router or access point, which is why you have issues...
Deal Expert
Feb 24, 2007
15066 posts
2652 upvotes
Scycotic wrote: It's one of the more technologically advanced modems approved for use, as in it supports more channels. Whether it's the best modem is debatable. It definitely is not the best router or access point, which is why you have issues...
..lol

Isn't that what Rogers always tells their customers about any new gateway equipment?
Deal Addict
Oct 31, 2012
4438 posts
903 upvotes
London
eldiablo wrote: ..lol

Isn't that what Rogers always tells their customers about any new gateway equipment?
Notice I mentioned "approved for use." There are definitely more advanced modems out there, of course.
[OP]
Sr. Member
User avatar
Jan 18, 2008
712 posts
15 upvotes
The advice is to get a new router? If so.. any recommendations?
Deal Expert
Feb 24, 2007
15066 posts
2652 upvotes
TP-Link WDR-4300 is a rather good unit. (+dd-wrt)

Deal Guru
User avatar
Aug 20, 2012
13361 posts
2701 upvotes
Pacific Ocean
euphoria24 wrote: I recently switched over to Rogers Hybrid Fibre 60 (60 down/10 up) and it was required that i switch my old modem to the new CGN3ROG. I've checked countless forums and reviews about this and the range is beyond HORRIBLE. My house is about 2200sq feet and I can barely receive 1 bar across the house. The Rogers rep told me that this modem is the best out there... clearly not. What can I do to extend the range? Do i need to buy a new router or would some minor tweaks do the trick?

Thanks
I heard the same thing about the CGN3... also switched to HF 60, 60/10 a week ago. No issues thus far. 2.4G I get full signal on the 3rd floor. 5G robbers said you have to be on same floor. They said 20ft or so maximum. Direct ethernet connect no issues at all. So were you using 2.4G or 5G on the wireless??

Ethernet:

Robbers test: dl/ul - 77.33/10.82, latency 8, jitter 2

Speedtest.net

telus
[IMG]http://www.speedtest.net/result/3679718662.png[/IMG]

nexicom
[IMG]http://www.speedtest.net/result/3679720258.png[/IMG]

teksavvy
[IMG]http://www.speedtest.net/result/3679721615.png[/IMG]

SpeedOfMe
[IMG]http://speedof.me/show.php?img=140809144510-44764.png[/IMG]

TestMy.net
[IMG]http://testmy.net/eh0zWKL.EdZCu9r.png[/IMG]

:::.. Internet Speed Test Result Details ..:::
Download Connection Speed:: 36455 Kbps or 36.5 Mbps
Download Speed Test Size:: 34.4 MB or 35200 kB or 36044800 bytes
Download Binary File Transfer Speed:: 4557 kB/s or 4.6 MB/s
Upload Connection Speed:: 8982 Kbps or 9 Mbps
Upload Speed Test Size:: 7.8 MB or 7968 kB or 8159232 bytes
Upload Binary File Transfer Speed:: 1123 kB/s
Timed:: Download: 7.91 seconds | Upload: 7.267 seconds or 1.1 MB/s
Tested At:: http://TestMy.net Version 13
Test Time:: 2014-08-10 01:43:28 Local Time
Client Location:: Toronto, ON CA http://testmy.net/city/toronto_on
Target:: Dallas, TX US http://dallas.testmy.net
Validation:: http://testmy.net/db/eh0zWKL.EdZCu9r
TiP Measurement Summary (Download):: Min 19.57 Mbps | Middle Avg 38.82 Mbps | Max 41.31 Mbps | 43% Variance
TiP Data Points:: 19.57 Mbps, 32.61 Mbps, 40.39 Mbps, 38.89 Mbps, 40.94 Mbps, 41.25 Mbps, 39.63 Mbps, 40.03 Mbps, 40.94 Mbps, 41.31 Mbps, 39.8 Mbps, 40.15 Mbps, 41.06 Mbps, 40.45 Mbps, 19.57 Mbps, 40.81 Mbps, 41.25 Mbps, 40.81 Mbps, 25.38 Mbps
Client Stats:: http://testmy.net/compID/9101120967226
User Agent:: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/36.0.1985.125 Safari/537.36 [!]
If the glove don't fit you must acquit! #WINNING
Deal Fanatic
User avatar
Nov 24, 2012
5729 posts
1967 upvotes
Space
I have a similar sized house and the same router. I get a full 5 bars everywhere in the house. My router is on the centre floor FYI.
Deal Guru
User avatar
Aug 20, 2012
13361 posts
2701 upvotes
Pacific Ocean
AudiDude wrote: First of all. Where is the modem located? Wifi doesn't like to travel up and it doesn't like concrete. If your modem is at the electrical panel in the basement Wifi is doomed.

CGN3

[IMG]http://testmy.net/aB32bdV.vQPSpKL.png[/IMG]

[IMG]http://testmy.net/ntJOsBr.EdRFUlt.png[/IMG]
Just to be clear this looks like the HF 150/15 plan..??
If the glove don't fit you must acquit! #WINNING
Deal Guru
User avatar
Mar 1, 2004
12862 posts
1475 upvotes
Pickering
aznnorth wrote: Just to be clear this looks like the HF 150/15 plan..??
Yes. There is no secret turbo button or funky firmware. ;)
[OP]
Sr. Member
User avatar
Jan 18, 2008
712 posts
15 upvotes
Router is located on the middle floor towards the back of the house. No signal received at the front of the house (Basement and top floor)
Deal Addict
User avatar
Jun 15, 2012
1057 posts
242 upvotes
Toronto
eldiablo wrote: TP-Link WDR-4300 is a rather good unit. (+dd-wrt)

What would be a good price to pick up this router? I've been looking for a new router to flash with dd-wrt.
Penalty Box
User avatar
Oct 19, 2012
3359 posts
418 upvotes
Toronto
Solsearchin1 wrote: I have a similar sized house and the same router. I get a full 5 bars everywhere in the house. My router is on the centre floor FYI.
Lol I love how people troll. I have this useless same router and the signal is barely 1 bar at only 30 ft away in another room. Even at 15 ft it drops 2 bars.

30 ft kills this piece of junk.
[OP]
Sr. Member
User avatar
Jan 18, 2008
712 posts
15 upvotes
I just bought the Linksys EA6200... I turned off the hotspots from the original router. I don't see much difference? Could it be the channels or what?
Deal Expert
Feb 24, 2007
15066 posts
2652 upvotes
andrewjamespercival wrote: What would be a good price to pick up this router? I've been looking for a new router to flash with dd-wrt.
http://www.ncix.com/detail/tp-link-n750 ... 2-1248.htm

NCIX >> $55.99

You can also get larger antenna (9 dB gain) if you find your struggling with a quality signal. I don't think you will need it BUT it is available if you need it.

http://www.amazon.ca/dp/B00HMRJ8WK/ref= ... opbotca-20

:)
Deal Addict
Oct 31, 2012
4438 posts
903 upvotes
London
euphoria24 wrote: I just bought the Linksys EA6200... I turned off the hotspots from the original router. I don't see much difference? Could it be the channels or what?
Just setup the EA6200 on the other side of the house as an access point and use it along with the built-in access point of the Hitron. If you can't lay an Ethernet cable between, then use Powerline.
Deal Guru
User avatar
Aug 20, 2012
13361 posts
2701 upvotes
Pacific Ocean
Gammatron wrote: Lol I love how people troll. I have this useless same router and the signal is barely 1 bar at only 30 ft away in another room. Even at 15 ft it drops 2 bars.

30 ft kills this piece of junk.

Funny how peeps arent saying whether they are logged in 2.4G or 5G. Again with 2.4G I get full signal everywhere - basement, ground, upper floors. OP must be using 5G. As stated robbers tech said 5G is roughly good till about 20 ft or so... would explain OP's issue.
If the glove don't fit you must acquit! #WINNING
Banned
User avatar
Oct 15, 2005
12954 posts
1616 upvotes
North York
+1
tp link very reliable and good value.
eldiablo wrote: TP-Link WDR-4300 is a rather good unit. (+dd-wrt)

Top