How far into the future is the actual cancellation date? I put in a cancellation date on Wednesday for March 12 and I haven't gotten any calls from Rogers. I already got the return labels for returning my Rogers equipment.LadiesFromHouston wrote: ↑ put a cancellation in yesterday.. no call today lol how long does it take?
Rogers
Rogers Cable Retentions & New Customers Deal Thread! - If new, read OP/thread summary
- SCORE+787
- rvs007
- Deal Expert
- Aug 26, 2002
- 15684 posts
- 7397 upvotes
- Toronto, ON
- SavageM
- Newbie
- Feb 17, 2013
- 91 posts
- 137 upvotes
I’m a Rogers wireless customer looking to add 1Gb service. Best quote I got from Rogers is 84.99. Postal Code K1G.
- LadiesFromHouston
- Jr. Member
- Feb 20, 2019
- 168 posts
- 185 upvotes
- suicidaltaco
- Newbie
- Apr 4, 2007
- 48 posts
- 24 upvotes
New customer looking for deal on 500/gigabit in Ajax, postal code L1S. Send me a message if you can help. Thank you
EDIT: Help received. Thanks.
EDIT: Help received. Thanks.
Last edited by suicidaltaco on Feb 28th, 2021 12:28 am, edited 1 time in total.
- psyh
- Sr. Member
- Jun 2, 2007
- 633 posts
- 843 upvotes
- GTA
At least you got return labels, I was just told to go into a Rogers store to return the equipment!
I also discovered I have call control turned on. Their call center kept "failing" it so their calls never got through to me lol oops
Don't forget to like and subscribe!
- Arrgh
- Deal Fanatic
- Feb 15, 2006
- 9182 posts
- 3859 upvotes
- Toronto
For those people getting the new ignite modems, did it come with any pods?
I was speaking to Rogers about possibly upgrading from (legacy) ignite to (new) ignite. He said he can put in an order for the new ignite modem to be sent to me, but they no longer come with any pods. When I get it, if it's necessary I can call technical support and they'd determine if I need pods, and there may be charges. That is different than what I was told before (that it come with 3 pods free).
I was speaking to Rogers about possibly upgrading from (legacy) ignite to (new) ignite. He said he can put in an order for the new ignite modem to be sent to me, but they no longer come with any pods. When I get it, if it's necessary I can call technical support and they'd determine if I need pods, and there may be charges. That is different than what I was told before (that it come with 3 pods free).
- Contemplating
- Member
- Jul 5, 2007
- 237 posts
- 91 upvotes
- Guelph
Probably a stupid question: is it possible to get faster upload on the 500/1000 packs? Faster cloud syncing would be great.
- ValueAdd
- Newbie
- Mar 29, 2017
- 27 posts
- 4 upvotes
- ValueAdd
- Newbie
- Mar 29, 2017
- 27 posts
- 4 upvotes
Did you get your call from winback team? Any offer code in case they offer you something?SohrabI52008 wrote: ↑ I put in my cancellation last night due to price. No calls at all as of yet. What was the winback team number?
- ValueAdd
- Newbie
- Mar 29, 2017
- 27 posts
- 4 upvotes
Did you get your call from the winback team?raptorsfan1985 wrote: ↑ Thank you! Since I already put in my cancellation who would I talk to?
- SohrabI52008
- Newbie
- Jun 24, 2019
- 50 posts
- 53 upvotes
No, but I found the rogers winback team number and called them directly and pretended like i had a missed call from them. The lady offered me gigabit with xb7 modem for 49.99 (I was at 44.99 previously). I accepted (it also helped that she saw a cancellation notice as of 1st March on file).
Last edited by SohrabI52008 on Feb 26th, 2021 3:16 pm, edited 1 time in total.
- raptorsfan1985
- Newbie
- Feb 10, 2020
- 16 posts
- 8 upvotes
- ValueAdd
- Newbie
- Mar 29, 2017
- 27 posts
- 4 upvotes
What's the winback team phone number? I am up for renewal Apr 21, on 500u for 50.99+ tax. User raptorsfan1985 too can call back using your technique.SohrabI52008 wrote: ↑ No, but I found the rogers winback team number and called them directly and pretended like i had a missed call from them. The lady offered me gigabit with xb7 modem for 49.99 (I was at 44.99 previously). I accepted (it also helped that she saw a cancellation notice as of 1st March on file).
- dorakk
- Member
- Oct 19, 2004
- 204 posts
- 26 upvotes
Currently a bell Fibe customer with Better TV, gigbit internet and home phone looking to switch to Rogers. M1V. Please DM me. Thanks
- raptorsfan1985
- Newbie
- Feb 10, 2020
- 16 posts
- 8 upvotes
I just called them at 1-866-431-5632 and told them I missed a call. I'm glad I called because I was about to go with Bell. Rogers is offering me 1gb ignite for $54.99/month so I went ahead and accepted.
- Dinamo2016
- Deal Addict
- Sep 13, 2016
- 1093 posts
- 1894 upvotes
- GTA
I switched to Ignite in early December and needed pods in late January. I got 2 for free.Arrgh wrote: ↑ For those people getting the new ignite modems, did it come with any pods?
I was speaking to Rogers about possibly upgrading from (legacy) ignite to (new) ignite. He said he can put in an order for the new ignite modem to be sent to me, but they no longer come with any pods. When I get it, if it's necessary I can call technical support and they'd determine if I need pods, and there may be charges. That is different than what I was told before (that it come with 3 pods free).
- ValueAdd
- Newbie
- Mar 29, 2017
- 27 posts
- 4 upvotes
Yes , that's the one they offered me, will use that as last resort. Thanks for your update, glad you set for another year.
- Arrgh
- Deal Fanatic
- Feb 15, 2006
- 9182 posts
- 3859 upvotes
- Toronto
Thanks. How did you and Rogers determine that you need 2 pods to get them free?Dinamo2016 wrote: ↑ I switched to Ignite in early December and needed pods in late January. I got 2 for free.
- Dinamo2016
- Deal Addict
- Sep 13, 2016
- 1093 posts
- 1894 upvotes
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I just told them my wifi wasn’t strong enough in certain areas and I asked for 2 pods. Might have got 3 if I asked for 3. I asked for them on a Friday afternoon and they were delivered the next day Saturday morning. I couldn’t believe they were in front of my door already.
- tdot_steel
- Newbie
- Jun 16, 2009
- 5 posts
- 1 upvote
New customer looking for Ignite service. My postal area is L3R please PM.