Ongoing Deal Discussion

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Rogers Cable Retentions & New Customers Deal Thread! - If new, read OP/thread summary

Sr. Member
Sep 21, 2015
526 posts
184 upvotes
London, ON
zaidyboy wrote: 500U and Gigabit is overrated , in my honest opinion. If you stream and download, 150u is more than enough.
Agreed. I have gigabit, not going to keep it. I put a cap on my router at 75/10 for testing purposes, and over a month of 4 adults using it simultaneously no problems/complaints.
Deal Addict
Sep 13, 2012
2724 posts
2297 upvotes
Vaughan, ON
motime wrote: Well the best I could get was $60 for 150U. I think that is good enough for now. Does having 500U or Gigabyte really make that much of a difference?
That's a good price for 150U. Unless you have several individuals doing consistent streaming on multiple devices at once 150U is more than satisfactory.

I foolishly dumped 150U for Gigabit only to waste hours on tech support, in-home tech visit and diagnostics which concluded I could barely achieve better than 150U speeds.

They now have me on Gigabit for $34.99 for 12 months as compensation after credit but I would prefer the Rocket modem back - the Gigabit modem has a slight lag.
Deal Addict
Sep 13, 2012
2724 posts
2297 upvotes
Vaughan, ON
stacksonstacks wrote: I'm wondering when's the last time anyone was able to get a discount and keep VIP? I've tried a few times over the last couple weeks and so far they've all said it's not possible to give a discount without switching to a new cable plan.
There are two options available to you: from my experience over the last couple of years I've had manual credits entered to offset the difference in price between maintaining home services including Digital VIP vs switching over to the in-market plans with promo pricing. This can be done by management (or above) given your specific circumstances, account issues, payment history, tenure, etc. Another option would be to discuss with management (or above) about applying the old discount code for Digital VIP which I recently discovered (having taken care of a relative's account) are still valid in the system but again as it relates to your specific circumstances. Don't make a "gimme, gimme" argument but rather make a case for why you're seeking a specific price. The former rarely works but you'd be surprised to discover the latter is successful more often than not.
Newbie
Jan 5, 2014
46 posts
50 upvotes
NORTH YORK
motime wrote: Well the best I could get was $60 for 150U. I think that is good enough for now. Does having 500U or Gigabyte really make that much of a difference?
How did you get it? I would take that offer myself.
Sr. Member
Sep 29, 2008
965 posts
200 upvotes
Mississauga
brianwang wrote: How did you get it? I would take that offer myself.
Facebook chat. Initially I was offered 89.99 (39.99 off regular) for 500U which I said no to. The next day I asked about 250U and the rep told me they don't offer 250U but I can get 150U for regular price minus 39.99 so 60. Basically they were willing to take off flat 39.99 off all the regular prices. This obviously helps the most when it comes to lower internet speeds.
Newbie
Jan 5, 2014
46 posts
50 upvotes
NORTH YORK
motime wrote: Facebook chat. Initially I was offered 89.99 (39.99 off regular) for 500U which I said no to. The next day I asked about 250U and the rep told me they don't offer 250U but I can get 150U for regular price minus 39.99 so 60. Basically they were willing to take off flat 39.99 off all the regular prices. This obviously helps the most when it comes to lower internet speeds.
Price guarantee for 12 months or 24 months? I tried their facebook messeger, but I haven't got any response since yesterday...
Sr. Member
Sep 29, 2008
965 posts
200 upvotes
Mississauga
brianwang wrote: Price guarantee for 12 months or 24 months? I tried their facebook messeger, but I haven't got any response since yesterday...
12. Yeah they stopped responding to me too, I was trying to get on the phone 10 gb for 60 deal.
Deal Fanatic
Jan 22, 2006
5342 posts
2809 upvotes
Northside
MyNameWasTaken wrote: For new customers, any deals on Sports Packages like SportsNet and TSN?
included in the popular package. see combo 2
Deal Fanatic
Jan 22, 2006
5342 posts
2809 upvotes
Northside
motime wrote: 12. Yeah they stopped responding to me too, I was trying to get on the phone 10 gb for 60 deal.
And you likely won't hear back as lines are being bombarded.

The sales folks at Rogers are also having trouble getting through to support staff that book orders for them. Their lines are FRIED!
Member
Mar 9, 2009
418 posts
243 upvotes
Just talked to retentions as my 2 year offer is expiring. I received a "targeted offer" for 150u/popular tv for $107 taxes in. Went with it. Good for the year.
Last edited by altezza86 on Dec 20th, 2017 5:07 pm, edited 1 time in total.
Newbie
Mar 6, 2013
92 posts
28 upvotes
Hamilton
Is the 150u for $60 deal for new customers still going on?
Deal Addict
User avatar
May 15, 2009
3160 posts
3349 upvotes
57330 downvotes
carnut16 wrote: Is the 150u for $60 deal for new customers still going on?
According to their website, its $65
Deal Fanatic
Jan 22, 2006
5342 posts
2809 upvotes
Northside
carnut16 wrote: Is the 150u for $60 deal for new customers still going on?
yes, through field sales
Sr. Member
Sep 21, 2015
526 posts
184 upvotes
London, ON
Annoying thing is right now Rogers (Small business only / not residential) is offering 100u + vip + phone for $74.99/month on 2 year contract. If they can offer that price to business, be nice if something similar was available to residential. I'd take that even with no need for the phone.
Newbie
Oct 19, 2013
34 posts
30 upvotes
Stittsville, ON
My 2 year promo with VIP TV and 100u internet was about to expire (included free PVR and modem rental) which was going to result in a $90 jump in my bill. I used the Roger's webpage chat to renew with the Popular TV package, 150u, no rental fee on current PVR and modem, at $130/month (taxes included). Seemed like a better deal than what I was previously paying. I hope I didn't miss something obvious. I did confirm no install/service fees for changing the services.
Newbie
Jan 6, 2016
4 posts
Ottawa, ON
Just got off the phone with Rogers to renew my Internet package. Here's what I was offered:

Code: Select all

Rogers Ignite 75 package
75 Mbps down / 10 Mbps up
500 GB cap (with $3/GB overage)
Modem rental cost included
Plan locked for 1 year
$59.99 before tax => $67.99 after tax
I pushed to try to get the Ignite 150 for $60 plan mentioned upthread but the rep couldn't do it . They mentioned my account wasn't tagged for this promotion. I also pushed for the promotion to last for 2 years but again was told it's just not possible.

Hold time was ~30 mins, total call duration was ~50 mins.

I eventually accepted. I'll be back in 1 year :)
Deal Addict
Aug 12, 2004
2815 posts
1195 upvotes
My Ignite 60 + VIP + free PVR offer was about to expire in Feb was paying $132 tax in. Called in to cancel and was offered one year of the following:

Rogers Ignite 75 (75MBPS + 500GB usage)
Premier TV
Free HD PVR

$134 tax in (Ontario)

Is this pretty much the going deal or could I have done better?

Really didn't want to get Popular TV package as it offers less then VIP, need my Golf Channel and NBA TV.
Newbie
Dec 26, 2017
18 posts
5 upvotes
This is what I was offered and I TOOK from Bell today:
Monthly
charges
& credits Limited-time
offers Other
charges
& credits
Fibe 300 $89.95
Included Internet Usage - Unlimited
Home Hub one-time rental promo CR $199.95
Modem
• Modem fee
$199.95
• Full Home Installation

McAfee® Security - Good
Activation fee $49.95
Internet promo - 12 mo. CR $30.00
Total (before taxes) $89.95 CR $30.00 $49.95

Summary: $59.95+tax for 12 months, modem free as gift, activation fee of $49 cant waive but gave a visa for $100. 300 mbs and unlimited. Thoughts?

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