Rogers Cable Retentions & New Customers Deal Thread! - If new, read OP/thread summary

I was on with chat regarding a different issue but saw that my current pricing of $59 for Gigabit was set to expire in Feb so I asked if they had any promotions. I was given 2 prices, first was $73.xx and when I laughed the rep came back with $65.xx. Unreal.

Just had a question if anyone who's ordered Rogers Ignite TV/internet recently can help me out.. how does it work now with covid?

1. Do you call/order online, and schedule an installation date and a technician comes and installs it?
2. Do you call/order online, schedule a date and a technician just drops off a package for you to self install?
3. Do you call/order online, and they just mail the box to you by Canada Post just like any other mail, and you self install?

Also, can I order and pick up at the store?
Or go in-store and order there, and pick up the hardware immediately?

Another thing is, if you want to bargain with them, is the best method by phone? Or chat maybe? I mean if you order online on their website there's no bargaining, and you couldn't bargain in the store I would think...

I am an existing Rogers customer, but I am trying to order phone/tv/internet for someone else at a different address, under my name as I'm paying for it. So I'm not sure if considered new or existing customer?

a good deal. do want

Cerebros wrote: ↑ Just called in Rogers as my internet plan was going to run out in December. I asked her what she could offer. Came back with 500u for 48 including tax. I asked her how much for 1GB and she said $53 including tax. Looking at other providers this seems to be like a good deal.

sc89 wrote: ↑ Not sure if this is new but I noticed yesterday that Chromecast now works in the Ignite TV app on iOS.

I feel a little less bad about not being able to get a free additional box.

Oh I hope they are finally doing this. Any other platforms?

pwr1019 wrote: ↑ So your saying to PankajG86 don't take the 500Mbps at $55 plus tax better to take the same cable through a nice reseller like TekSavvy and pay $60 plus tax for 30Mbps. Sounds like your hate for Robers is clouding your judgement, since Rogers is offering more than 15X the speed for less money I would advise PankajG86 to take the offer and perhaps consider TekSavvy in a year if Rogers does not renew with a similar offer. If $55 plus tax is too much, Fido is still $37.50 for 150Mbps + $150 giftcard. It also expires after one year though.

I also hate doing the dance every 12 months......but I'd rather do this every 12 months than settle for 30Mbps for $60 plus tax.

The only way to avoid playing that game every 12 months is by investing and sticking with a company that is straight with you from the start. Teksavvy might be more now, but over time and with a CRTC with a backbone, Canadians can and will enjoy cheaper telecommunications in the future.

Any new customer got this offer ? especially newer subdivision where only Rogers\Bell provides Fiber optic connection. Right now with Bell 300MB for $69. Not getting better deal from these two .... and I cant go to anyone else ,,,,

Here’s is what I got offered....
What do you guys think ? Should I take it ?

Ignite
500 dl
Popular tv package
One 4K box
250 MasterCard gift card
Month to month ( no contract )
$99 plus tax.

Good deal ?

dxbender wrote: ↑ What's the procedure for returning the old TV boxes?

I've been told varying things. One said I could just return it to the store, one told me I cant return it in store and need to ship it. Was also told I get no credit for some boxes, but was also told I get credit for ALL boxes, so are they just making up stuff?

If I have to ship it, do they just give me a label and I have to find a cardboard box big enough to hold all the old boxes I have? What needs to be included when shipping it? Just the boxes/cord?

I returned my boxes and cables to a Rogers store today. The Rogers employees are not permitted to touch the equipment, but there were two cardboard boxes to put the items into. One was for the cables and remotes. The second was for the cable TV boxes, modem/routers and home phone boxes. The employee gave me an receipt plus a notice of the credit due back. All my items were rentals.

Here’s is what I got offered....
What do you guys think ? Should I take it ?

Ignite
500 dl
Popular tv package
One 4K box
250 MasterCard gift card
Month to month ( no contract )
$99 plus tax.

Good deal ?

MrMom wrote: ↑ I returned my boxes and cables to a Rogers store today. The Rogers employees are not permitted to touch the equipment, but there were two cardboard boxes to put the items into. One was for the cables and remotes. The second was for the cable TV boxes, modem/routers and home phone boxes. The employee gave me an receipt plus a notice of the credit due back. All my items were rentals.

I saw those boxes, but they told me I couldn't return it in store and needed to get it shipped since I'm getting credit back, but live chat said I wasn't getting credit on all boxes and I could've returned it in store..

Master2031 wrote: ↑ Here’s is what I got offered....
What do you guys think ? Should I take it ?

Ignite
500 dl
Popular tv package
One 4K box
250 MasterCard gift card
Month to month ( no contract )
$99 plus tax.

Good deal ?

great deal, how did you get this offer?

Master2031 wrote: ↑ Here’s is what I got offered....
What do you guys think ? Should I take it ?

Ignite
500 dl
Popular tv package
One 4K box
250 MasterCard gift card
Month to month ( no contract )
$99 plus tax.

Good deal ?

Are you a knew customer? earlier on this page an rfder and several others were getting $79.99 but were returning customers so no Master card...

Master2031 wrote: ↑ Here’s is what I got offered....
What do you guys think ? Should I take it ?

Ignite
500 dl
Popular tv package
One 4K box
250 MasterCard gift card
Month to month ( no contract )
$99 plus tax.

Good deal ?

How did you get this? Call? Chat? Are you existing customer?

yes. who do i call for this?
thanks

Master2031 wrote: ↑ Here’s is what I got offered....
What do you guys think ? Should I take it ?

Ignite
500 dl
Popular tv package
One 4K box
250 MasterCard gift card
Month to month ( no contract )
$99 plus tax.

Good deal ?

My brother got something similar offered to him. New customer.

Ignite Internet 500u
Popular Tv package with 3 boxes
Home phone
$250 Rogers MC gift card
No contract
$130 all in, with taxes.

$29 Courier fee for equipment. They drop it off. Self installation.

XxXSnake23XxX wrote: ↑ I was paying 0$. New development property and the builder paid for internet for the first year. And yes, chat right off Roger's website

that's a good deal! our property management pays for our internet too, but now that we are moving to another area, they are pricing us around $107 all-in for a gigbit internet.

Anyone have a contact for a rep in Mississauga. New customer looking for internet and home phone. Please dm me. L5R....condo. Thanks

They used to have a link on the "Share a Concern" page where you can send a message to the Office of the President. But now the only links I see are Live Chat, Facebook & Twitter. Is it still possible to send an email/message to the OOTP if you're unhappy about the service or the package?

greygables wrote: ↑ Are you a knew customer? earlier on this page an rfder and several others were getting $79.99 but were returning customers so no Master card...

I’m a new customer

SeeNonRuns wrote: ↑ great deal, how did you get this offer?

Through chat .... the only thing I’m thinking about is if I realllllly need cable or not .... I have a fire stick soooo...only thing with the fire stick it’s not as convenient ( no guide on what are on the channels)