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Rogers Cable Retentions & New Customers Deal Thread! - If new, read OP/thread summary

Deal Addict
Feb 4, 2017
1579 posts
2117 upvotes
Toronto
rendered22 wrote: Offers really suck Rogers! Especially for a loyal customer of over 30+ years.

Time to cancel, and move to Bell Fibe, for better pricing and more reliable service.

Such a pain to play this game, unfortunately.
You are not rewarded for being a "loyal" customer. You are rewarded for being a new customer. This has been the case for decades.
Sr. Member
Mar 18, 2008
636 posts
809 upvotes
Toronto
New customer here

Richmond hill L4C

Looking for Gigabit internet, please PM.
Member
Jan 17, 2008
455 posts
237 upvotes
Had 500u + Ignite Flex 20 & Sports for the past year and was paying $94.99 + tax, but found that we rarely used the TV.

Was able to get Gigabit for $49.99/12 months after calling into the first level of customer service.
Last edited by leafs_raps on Nov 28th, 2022 10:50 am, edited 1 time in total.
Deal Fanatic
User avatar
Dec 20, 2004
5600 posts
2001 upvotes
Toronto
Had recently renewed (this summer) and was paying $61.99 per month for 500u. Just wrote in today via livechat - said Bell was offering 1gb/s in our area for $49.99 - Rogers came back with $54.99 for 1gbps + smartstream for 12 months, which I accepted.
Member
Jan 21, 2011
255 posts
272 upvotes
Mississauga
Bell offering 1.5gps for $60 per month

i am currently with Rogers 150mbps (slow) and $79 per month - have been with Rogers cable since 1987 and Rogers internet since 1998 - willing to leave

PM me
Newbie
Dec 16, 2020
24 posts
16 upvotes
Current Bell Customer, looking for Rogers Ignite Internet Gigabit

postal code L7A, please PM
Member
User avatar
Jan 13, 2017
477 posts
314 upvotes
Toronto
CheapMang wrote: You are not rewarded for being a "loyal" customer. You are rewarded for being a new customer. This has been the case for decades.
Good observation, as of lately. But wasn't the case 20+ years ago. When I found a better deal or felt I was paying too much, they always came through and discounted to keep me from cancelling. Sad they'd rather have a wack of customers cancel and goto the competition.
Jr. Member
Feb 28, 2022
176 posts
155 upvotes
New customer.

Looking for gigabite or 500U deal.

Pm me pls.
Newbie
Nov 27, 2022
1 posts
Looking for minimum 500U deal

L4S

existing customer and new customer deals.

Thank you
Deal Addict
User avatar
Jul 24, 2003
1420 posts
85 upvotes
I have only done this dance once, (previously was with Start forever, until they can't fix a disconnection issue, no choice but switched Rogers Rogers), in general, how much time ahead should you start contacting them ? last time was cancelling 10 days before the discount end but now I read some post people seem to be getting good deals since it's BL/CM right now..
Thank you in advance for your help !
Jr. Member
Jun 19, 2011
148 posts
72 upvotes
WATERLOO
Just got off chat as promotion ends in Dec was on U500 internet +flex20+homephone, already had an "special offer " on my rogers page for u1gigbit internet + flex 20 plus sports +home phone for $104.46 and get another $30 +$5 bundle discount and a $5 home phone discount, ended up for $64.99. Also already had a 2nd tv box free credit carried on
Screenshot 2022-11-28 164619.jpg
Screenshot 2022-11-28 164407.jpg
Screenshot 2022-11-28 164552.jpg
One question, anyone renewed new package can get the Disney plus offer again. Or it is just one time deal, as if we get 12/6month Disney plus last year we can't get again?
Newbie
Apr 11, 2020
9 posts
New customer, Looking to switch.

Looking for 500u+

L6B postal code.

PM me please.
Member
User avatar
Oct 12, 2006
416 posts
58 upvotes
Simcoe
Just switched from an old plan no contract to Ignite but did not get Cyber deal. Choose self install…

Should I be able to get better pricing if I call retentions (30 year customer). Thx
Newbie
May 30, 2010
12 posts
1 upvote
Looking for offers on a Rogers TV/Internet bundle. Just passed one year mark with Fibe (Better and Gigabit) and looking to move to a better offer. Any Rogers reps please PM! Thanks.
Banned
Nov 9, 2022
14 posts
3 upvotes
Looking for roger ignite 1Gig offer. In the L5A area. Thank you !
Newbie
Apr 26, 2020
2 posts
Current Rogers customer with contract ending in January.

Looking for 150u internet + Ignite TV.
Newbie
Dec 27, 2021
98 posts
137 upvotes
alexdragon wrote: Just got off chat as promotion ends in Dec was on U500 internet +flex20+homephone, already had an "special offer " on my rogers page for u1gigbit internet + flex 20 plus sports +home phone for $104.46 and get another $30 +$5 bundle discount and a $5 home phone discount, ended up for $64.99. Also already had a 2nd tv box free credit carried on
Screenshot 2022-11-28 164619.jpg
Screenshot 2022-11-28 164407.jpg
Screenshot 2022-11-28 164552.jpg
One question, anyone renewed new package can get the Disney plus offer again. Or it is just one time deal, as if we get 12/6month Disney plus last year we can't get again?
OMG Alex this offer is on fire..can I ask how you approached getting them to give you this offeR? 1GB + Flex20 for $64 is insane
Jr. Member
Jun 19, 2011
148 posts
72 upvotes
WATERLOO
winterwolf897 wrote: OMG Alex this offer is on fire..can I ask how you approached getting them to give you this offeR? 1GB + Flex20 for $64 is insane
I already see an special offer on my account under myrogers page. (https://www.rogers.com/home/bundle/promo see in the screenshot below) With $104.99(with $90 off regular).
but have trouble to accept it online myself, so have to contact customer care to get it, the first time I try to call on Sunday after 2 hours of wait for the call back, the agent saw the offer and tried for 40min then said the system is frozen, I need to call again, but seem he did something there. So I tried online chat on Monday morning, and I also ask if cancelling my home phone as well. She said she saw the personal offer was in the work, and try to find some home phone offer applied to it as well. After 20-25 min, she came back with what she said the "maxed out" discounts, I ask for the bill to be under $90, the agreement email came out better than I asked for
So I think I got bundle offer discount of $30 on top of the already discounted bundle, which makes the whole thing incredible. But I have to wait for my bill in Dec to confirm that knowing it is Rogers
rogers offer.png
Newbie
Nov 17, 2020
2 posts
1 upvote
Looking for a new plan as well! 500u or gb. In the M1W area.

PM me please <3

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