No luck here. Tried two reps. First one claimed he was a retention’s manager and was adamant the promo was not applicable to me. The second agreed that promo existed but that she couldn’t apply it to my lines as they were already in a promotional plan (the 10gb for $60). I insisted it could, that others had had it done and that I had screenshots to prove it. She said she was working with her “back end” to see if anything could be done. They said they would text me if they got it to apply and ended the chat. No harm in trying but frustrated that they pick and choose who gets a deal and who doesn’t. Mostly frustrated because I’m in the doesn’t crew lol. GG Rogers.
EDIT: They actually came through and added the 3gb to both lines on the account. Granted I had to work a bit more for it than others did but whatever.
https://imgur.com/gallery/Au2SETl
EDIT: They actually came through and added the 3gb to both lines on the account. Granted I had to work a bit more for it than others did but whatever.
https://imgur.com/gallery/Au2SETl
Last edited by ryan0462 on Sep 13th, 2018 9:30 pm, edited 1 time in total.