Expired Hot Deals

[Rogers] YMMV - Home Internet - Rogers retention plan - $35, 500mbps, unlimited

Deal Addict
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Mar 20, 2004
3558 posts
560 upvotes
Mississauga
jamesw99 wrote:
Jan 18th, 2019 10:40 am
Someone a few pages back stated they were able to get the 500 speed package for $24.99 the first 6 months, with the price increasing to $34.99 the next 6 months. I was thinking they were able to waive the $10 modem fee for the first 6 months like your friend had gotten.

I didn't (but wish I did) bring up the question about the $10 credit per month for the first 6 months, but was able to get the $34.99 promo in a downtown condo. My parents (house in Richmond Hill) also got the $34.99 promo.
Oh...I see. So maybe it is the modem rental fee then. Thanks.
Sr. Member
Oct 20, 2011
964 posts
312 upvotes
Mississauga
Adr14n wrote:
Jan 18th, 2019 11:06 am
For those wondering, the number above is the direct number to cancellation at Rogers. They will ask you how you got the number.
For member that have used the direct line to Rogers cancellation, what did you say when asked "how did you get this direct line to cancellation"?
Member
Jul 17, 2018
347 posts
101 upvotes
I got 1GBPS for $34.99 via Retention/Winback.

Thats a better deal.
Sr. Member
User avatar
Feb 1, 2015
811 posts
406 upvotes
Toronto, ON
Thanks OP, $110 for 500U popular TV and CAN-CAN LD
Newbie
Sep 15, 2017
44 posts
55 upvotes
Just called the retention number, it's been deactivated and it forwards to the main line. Guess people have been abusing it.

Spoke to first sales person who offered me $70 for 75mbps (I currently have $40 for 100 mbps). Then refused to transfer me to retention and said I should wait for the outbound only win back dept to call me. He hung up on me LOL.

Spoke to second sales person who offered the same $70 for 75mbps. Advised me that he doesn't have the capability to transfer to retention LOL. Called him out on it and he hung up as well.

Spoke to third person, told her about the two previous agents. She transferred me to retention without issue.

Spoke to retention person who advised can't get the deal because I've been gone from Rogers for over 18 months.

Guess I'm out of luck. Oh well.

Being hung up on twice reminded me why I left Rogers in the first place.
Jr. Member
Jan 21, 2017
144 posts
111 upvotes
I'm still on the $45 - 45Mbps plan that was supposedly locked in for 8-years. Been about 4-5 years now with no increase.

Just wondering with all those yearly price increases, if I should still jump on these 12-month promos. Given that another $3 increase is going to be applied across the board and I seem to be immuned from those increases, should I switch or maybe wait after the increase takes effect and then jump on a deal at that time?

I know the current deal will probably not be offered then but Rogers seems to come up with similar promos from time to time. Just thinking if there's a $30-$35 deal after the April price hike, then I have avoided the rate increase.
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Mar 3, 2012
2717 posts
1115 upvotes
Mississauga
Iamashill wrote:
Jan 18th, 2019 2:20 pm
I got 1GBPS for $34.99 via Retention/Winback.

Thats a better deal.
Yeah definitely. Not willing to pay $120/yr more for the same speed.

What did they offer you first?
I love RFD! :)
Member
Jul 17, 2018
347 posts
101 upvotes
yo2boy wrote:
Jan 18th, 2019 6:17 pm
Yeah definitely. Not willing to pay $120/yr more for the same speed.

What did they offer you first?
They didn't. They went straight to the 1GBPS for $34.99.

I had 100mbps before.
Jr. Member
Jan 21, 2017
144 posts
111 upvotes
Quick question regarding speed... a Rogers tech told me that you have to be on the 5 Ghz connection with an AC wifi adapter in order to achieve anything close to those high speed transfer rates... or wired. Is this correct?
Member
Jan 1, 2015
271 posts
109 upvotes
Toronto, ON
Yes. It’s common knowledge that 2.4ghz is slow, but has a much better range than 5ghz.

For example, speed test for 5ghz wifi sitting near my access point right now is 500mbit while 2.4ghz is 70mbit.

2.4ghz also has MUCH more interference in a condo/apartment setting
Deal Addict
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Mar 3, 2012
2717 posts
1115 upvotes
Mississauga
Lukus2017 wrote:
Jan 18th, 2019 6:33 pm
Quick question regarding speed... a Rogers tech told me that you have to be on the 5 Ghz connection with an AC wifi adapter in order to achieve anything close to those high speed transfer rates... or wired. Is this correct?
2.4 penetrates walls better but is slower, 5.0 is faster and is not as susceptible to interface.
Last edited by yo2boy on Jan 18th, 2019 9:50 pm, edited 1 time in total.
I love RFD! :)
Deal Addict
User avatar
Mar 3, 2012
2717 posts
1115 upvotes
Mississauga
Iamashill wrote:
Jan 18th, 2019 6:29 pm
They didn't. They went straight to the 1GBPS for $34.99.

I had 100mbps before.
Did you set up a cancellation first or did they give it to you as soon as you contacted retentions?
I love RFD! :)
Member
Jul 17, 2018
347 posts
101 upvotes
yo2boy wrote:
Jan 18th, 2019 7:13 pm
Did you set up a cancellation first or did they give it to you as soon as you contacted retentions?
Set up cancelation and then called winback.
Member
Feb 18, 2009
240 posts
101 upvotes
Brampton
wild_warren wrote:
Jan 18th, 2019 12:11 am
Update:
Called 1-866-737-4159 today and explained that I would like higher tier 500Mbps plan and agent said she had a plan for $80.
Asked if there was anything else she could do and she put me on hold.
She came back with price of $49.99 which was supposedly a promo that expired yesterday.
At this point, I ended up taking the deal and upgrading from $54.99 150Mbps to $49.99 ($39.99 + $10 modem) 500Mbps for 12 months.
It's not as great as $34.99 but good enough for me as I had just switched from Teksavvy 2 days ago.
Update 2:
Was able to call back and knock off $10 for the modem rental and lower my price to $39.99 + tax.
Rep also told me that in March there will be a $3 price increase on all plans.
Much thanks to OP. This is the right price for me and I won't be calling them any more to negotiate until my plan is up next year.
Member
Feb 18, 2009
240 posts
101 upvotes
Brampton
Skyghost wrote:
Jan 18th, 2019 4:53 pm
Just called the retention number, it's been deactivated and it forwards to the main line. Guess people have been abusing it.

Spoke to first sales person who offered me $70 for 75mbps (I currently have $40 for 100 mbps). Then refused to transfer me to retention and said I should wait for the outbound only win back dept to call me. He hung up on me LOL.

Spoke to second sales person who offered the same $70 for 75mbps. Advised me that he doesn't have the capability to transfer to retention LOL. Called him out on it and he hung up as well.

Spoke to third person, told her about the two previous agents. She transferred me to retention without issue.

Spoke to retention person who advised can't get the deal because I've been gone from Rogers for over 18 months.

Guess I'm out of luck. Oh well.

Being hung up on twice reminded me why I left Rogers in the first place.
I was on Teksavvy for over 10 years and was paying $68.95 for 150Mbps. So after reading this thread, I decided to sign up in attempts to get this deal.
Here's how I did it:

Tues Jan 15th: Signed up for 150Mbps plan $54.99+ tax (offered through regular agent)
Thurs Jan 17th: Called 1-866-737-4159 and asked if I could get a higher tier. Initially was offered $70 for 500Mbps, then put me on hold and came back with $49.99 offer
Today Fri Jan 18th: Called 1-866-737-4159 back again this morning and asked if I could get $10 modem fee removed. The rep put me on hold... came back and applied it to my account for 6 months only (oh well). New total is $39.99 + tax.

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