Do staples give a credit of $20 (for the difference in price) or $20+HST?redondo2017 wrote: ↑ My in-store pickup order got cancelled just now. Placed another order with free shipping and also PM'ed with Staples for another one. Let's see.
Rona
Amazon Echo Dot 4th Generation Smart Speaker with Clock - Glacier White $25 (ymmv)
- SCORE+42
- darkhorz1
- Deal Addict
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- redondo2017 [OP]
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They have online chat. Gave them item number, your postcode, Rona web link which will show the discounted price at Rona.dairymandip wrote: ↑ How do you PM staples online?
After they confirmed the price, place the order with original listing price and they will credit you for the price difference with tax after the order is shipped.
Last edited by redondo2017 on Aug 20th, 2021 2:15 pm, edited 1 time in total.
- redondo2017 [OP]
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- dairymandip
- Deal Addict
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staples is telling me they see it for 44.99 at their end what a joke
- redondo2017 [OP]
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I gave my Rona store which shows discounted price.dairymandip wrote: ↑ staples is telling me they see it for 44.99 at their end what a joke
- justjrae
- Newbie
- Sep 5, 2014
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- Oakville, ON
I got 3 from staples. Price match.
- Raj2020
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Rona canceled my order after processing it.
What a fake company!!!
What a fake company!!!
- darkhorz1
- Deal Addict
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Placed order on Staples using price match, and now the cancel order option on Rona has disappeared.
- LkPr5014
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- Kitchener, ON
Same here - FYI, it looks like some of the reps are from Quebec. When they look at the website it shows 44.99 so they won't price match. Need to get them to change store location or get a different rep.dairymandip wrote: ↑ staples is telling me they see it for 44.99 at their end what a joke
Last edited by LkPr5014 on Aug 20th, 2021 2:57 pm, edited 2 times in total.
- redondo2017 [OP]
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online shipment order at Rona also got cancelled just now
- Absolute
- Deal Guru
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- Ottawa
It's pretty standard for most companies, these days

I'm actually impressed... with Princess Auto they cancel after 20-30 days (no notice), and HD I've had two weeks of my order showing "confirmed" availability, only for a "Either you cancelled your order or something happened" vague email.
Last edited by Absolute on Aug 20th, 2021 2:58 pm, edited 1 time in total.
- Absolute
- dairymandip
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- Raj2020
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I managed to buy one after price match at the Staples. They took 5 minutes to search Rona’s website and good to go.
- jarfgames
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When I try searching Toronto, the one store with stock that shows up in Markham has it listed for $45. The Local YYC stores are also $45. Is the ability to PM dead?
- clseea
- Deal Guru
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Took a screenshot of a store that has it listed for $24.98, sent it to Staples chat and they managed to push through the price match. They'll credit the difference once the order confirmation comes through
- jarfgames
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I was able to find it on Rona but when I went on Staples chat they wouldn’t do it. Said they could only see the $45 price at Rona and I did try sending my screenshot but no dice.
- clseea
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Give them postal code P0P1P0 to look it up. I said you can order from various stores, so she just has the wrong one. Might have been lucky but it worked
- Babaji01
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- Sep 15, 2019
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Hahahahaha staples rep says that the product rona is selling is a smart speaker while the product that staples has is a 4th gen clock. So they can’t price match.
- jarfgames
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- clseea
- Deal Guru
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Totally agree, I was surprised she did it but it is possible. I live nowhere near that postal code so very YMMV
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