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Rona

Amazon Echo Dot 4th Generation Smart Speaker with Clock - Glacier White $25 (ymmv)

Deal Addict
Jul 8, 2019
1117 posts
1124 upvotes
redondo2017 wrote: My in-store pickup order got cancelled just now. Placed another order with free shipping and also PM'ed with Staples for another one. Let's see.
Do staples give a credit of $20 (for the difference in price) or $20+HST?
[OP]
Sr. Member
Jan 12, 2017
713 posts
2092 upvotes
dairymandip wrote: How do you PM staples online?
They have online chat. Gave them item number, your postcode, Rona web link which will show the discounted price at Rona.
After they confirmed the price, place the order with original listing price and they will credit you for the price difference with tax after the order is shipped.
Last edited by redondo2017 on Aug 20th, 2021 2:15 pm, edited 1 time in total.
[OP]
Sr. Member
Jan 12, 2017
713 posts
2092 upvotes
darkhorz1 wrote: Do staples give a credit of $20 (for the difference in price) or $20+HST?
Have not got the credit yet.
They said they would credit you for the price difference with tax after the order is shipped.
Deal Addict
Dec 8, 2006
1704 posts
829 upvotes
staples is telling me they see it for 44.99 at their end what a joke
[OP]
Sr. Member
Jan 12, 2017
713 posts
2092 upvotes
dairymandip wrote: staples is telling me they see it for 44.99 at their end what a joke
I gave my Rona store which shows discounted price.
Newbie
Sep 5, 2014
62 posts
39 upvotes
Oakville, ON
I got 3 from staples. Price match.
Newbie
Dec 18, 2020
58 posts
215 upvotes
Rona canceled my order after processing it.
What a fake company!!!
Deal Addict
Jul 8, 2019
1117 posts
1124 upvotes
Placed order on Staples using price match, and now the cancel order option on Rona has disappeared.
Member
Nov 7, 2013
286 posts
135 upvotes
Kitchener, ON
dairymandip wrote: staples is telling me they see it for 44.99 at their end what a joke
Same here - FYI, it looks like some of the reps are from Quebec. When they look at the website it shows 44.99 so they won't price match. Need to get them to change store location or get a different rep.
Last edited by LkPr5014 on Aug 20th, 2021 2:57 pm, edited 2 times in total.
[OP]
Sr. Member
Jan 12, 2017
713 posts
2092 upvotes
online shipment order at Rona also got cancelled just now
Deal Guru
Dec 20, 2003
11484 posts
975 upvotes
Ottawa
Raj2020 wrote: Rona canceled my order after processing it.
What a fake company!!!
It's pretty standard for most companies, these days :)

I'm actually impressed... with Princess Auto they cancel after 20-30 days (no notice), and HD I've had two weeks of my order showing "confirmed" availability, only for a "Either you cancelled your order or something happened" vague email.
Last edited by Absolute on Aug 20th, 2021 2:58 pm, edited 1 time in total.
- Absolute
Deal Addict
Dec 8, 2006
1704 posts
829 upvotes
LkPr5014 wrote: Same here
I finally got it to work. Tell them to change the store to any location in the city of Toronto. Their customer service live chat the person I was speaking to is in quebec and on the phone the person was in Philippines.

Image
Newbie
Dec 18, 2020
58 posts
215 upvotes
I managed to buy one after price match at the Staples. They took 5 minutes to search Rona’s website and good to go.
Deal Addict
Nov 10, 2012
2754 posts
2076 upvotes
Calgary
When I try searching Toronto, the one store with stock that shows up in Markham has it listed for $45. The Local YYC stores are also $45. Is the ability to PM dead?
Deal Guru
Nov 21, 2011
10747 posts
3985 upvotes
Took a screenshot of a store that has it listed for $24.98, sent it to Staples chat and they managed to push through the price match. They'll credit the difference once the order confirmation comes through
Deal Addict
Nov 10, 2012
2754 posts
2076 upvotes
Calgary
clseea wrote: Took a screenshot of a store that has it listed for $24.98, sent it to Staples chat and they managed to push through the price match. They'll credit the difference once the order confirmation comes through

I was able to find it on Rona but when I went on Staples chat they wouldn’t do it. Said they could only see the $45 price at Rona and I did try sending my screenshot but no dice.
Deal Guru
Nov 21, 2011
10747 posts
3985 upvotes
jarfgames wrote: I was able to find it on Rona but when I went on Staples chat they wouldn’t do it. Said they could only see the $45 price at Rona and I did try sending my screenshot but no dice.
Give them postal code P0P1P0 to look it up. I said you can order from various stores, so she just has the wrong one. Might have been lucky but it worked
Member
User avatar
Sep 15, 2019
450 posts
1487 upvotes
High
Hahahahaha staples rep says that the product rona is selling is a smart speaker while the product that staples has is a 4th gen clock. So they can’t price match.
Deal Addict
Nov 10, 2012
2754 posts
2076 upvotes
Calgary
clseea wrote: Give them postal code P0P1P0 to look it up. I said you can order from various stores, so she just has the wrong one. Might have been lucky but it worked
THe agent only wanted to do it with my postal code. Which to be honest makes sense. As the OP put in the title, this is YMMV.
Deal Guru
Nov 21, 2011
10747 posts
3985 upvotes
jarfgames wrote: THe agent only wanted to do it with my postal code. Which to be honest makes sense. As the OP put in the title, this is YMMV.
Totally agree, I was surprised she did it but it is possible. I live nowhere near that postal code so very YMMV

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