Expired Hot Deals

[Royal Bank] RBC IPAD (2018) OFFER

  • Last Updated:
  • Oct 10th, 2019 1:17 am
Deal Fanatic
User avatar
Jul 4, 2005
6479 posts
928 upvotes
Ottawa
Just closed my account, here are my steps(iOS):

1. Open mobile app
2. Click on more tab
3. Contact us
4. Call now
5. Your bank accounts
6. A number to call, along with a unique extension code is generated, hit call
7. You’ll get someone on the line fairly quickly with access to your account already
8. Tell them you want to close your chequing account
9. They will verify more personal info and come back with a prorated amount to leave in the account for the monthly fee.
10. I emt’ed the rest out while they were on the phone
11. They submitted the cancellation request
12. It can take up to 2 business days to process but your card and account cannot be used immediately.

No questions asked, smooth process!
Jr. Member
May 11, 2012
188 posts
40 upvotes
Calgary
Called but rep told me that account has to be open till Oct 1st. Also $20 fee will be applied if I close over the phone. Is it even correct?
Member
Sep 9, 2019
333 posts
190 upvotes
Hexane wrote: Called but rep told me that account has to be open till Oct 1st. Also $20 fee will be applied if I close over the phone. Is it even correct?
Doesn't sound right. The terms said till Sept 27, 2019. And when I looked online, nowhere did it mention closing account incurs a fee?
Deal Addict
User avatar
Feb 1, 2009
1208 posts
367 upvotes
Just went to a branch and closed the account. I said I no longer needed this account when they asked why. They gave me the balance without asking more questions.
If my sanity has to go, it is my job to keep its absence to myself. :D
Member
Sep 9, 2019
333 posts
190 upvotes
Hexane wrote: Called but rep told me that account has to be open till Oct 1st. Also $20 fee will be applied if I close over the phone. Is it even correct?
I just called asking about an offer, but I inquired about closing an account too. Unfortunately, this rep also told me to close it in branch since over the phone costs $20. I asked how about the secure message? And he didn't even seem to know about it...
Deal Fanatic
User avatar
Jul 4, 2005
6479 posts
928 upvotes
Ottawa
dealpool wrote: I just called asking about an offer, but I inquired about closing an account too. Unfortunately, this rep also told me to close it in branch since over the phone costs $20. I asked how about the secure message? And he didn't even seem to know about it...
Call again, you reached a clown.
Newbie
Sep 28, 2019
0 posts
i just noticed freedom stopped my PAP from july, how can i do now? if RBC will charge me 500? or can i setup the Tangerin daily PAP now? if it can be worked?Face With Tears Of Joy
Jr. Member
Dec 23, 2012
138 posts
78 upvotes
Vancouver
I went in person on September 30 to a branch to close the account. The pro-rated fee of $10.42 was subtracted from my balance (at least that's what I assume happened as it was short by that amount).
Sr. Member
Mar 28, 2011
807 posts
589 upvotes
Toronto
jeeva86 wrote: Just closed my account, here are my steps(iOS):

1. Open mobile app
2. Click on more tab
3. Contact us
4. Call now
5. Your bank accounts
6. A number to call, along with a unique extension code is generated, hit call
7. You’ll get someone on the line fairly quickly with access to your account already
8. Tell them you want to close your chequing account
9. They will verify more personal info and come back with a prorated amount to leave in the account for the monthly fee.
10. I emt’ed the rest out while they were on the phone
11. They submitted the cancellation request
12. It can take up to 2 business days to process but your card and account cannot be used immediately.

No questions asked, smooth process!
Did exactly what you said. Rep said emt out your money now while I process the closure cause the balance has to be $0

I said how much do I need to leave in account for monthly prorated fee and rep said she will waive it.

One tip she gave was to rename your account to a username instead of using access card # in case you want to keep access to the credit card online (if you did sign up for the infinite card for the 30k bonus and swapped it down to a no fees reward card to keep the points balance)
Deal Fanatic
User avatar
Jul 4, 2005
6479 posts
928 upvotes
Ottawa
BoredAtWork wrote: Did exactly what you said. Rep said emt out your money now while I process the closure cause the balance has to be $0

I said how much do I need to leave in account for monthly prorated fee and rep said she will waive it.

One tip she gave was to rename your account to a username instead of using access card # in case you want to keep access to the credit card online (if you did sign up for the infinite card for the 30k bonus and swapped it down to a no fees reward card to keep the points balance)
lucky you with the waived fee, mine was only $2.xx, so not a big deal. I had no other rbc products so I told them to close my profile. I just logged in and I can still view my account, so hopefully it's gone by tmr.
Jr. Member
User avatar
Aug 26, 2012
106 posts
126 upvotes
Nepean
jeeva86 wrote: Just closed my account, here are my steps(iOS):

1. Open mobile app
2. Click on more tab
3. Contact us
4. Call now
5. Your bank accounts
6. A number to call, along with a unique extension code is generated, hit call
7. You’ll get someone on the line fairly quickly with access to your account already
8. Tell them you want to close your chequing account
9. They will verify more personal info and come back with a prorated amount to leave in the account for the monthly fee.
10. I emt’ed the rest out while they were on the phone
11. They submitted the cancellation request
12. It can take up to 2 business days to process but your card and account cannot be used immediately.

No questions asked, smooth process!
Thanks for the tip! Contacted RBC just through their contact us on their website and they were going to charge $25 for closing the account over the phone. I used your steps and there were no issues!
Member
Sep 9, 2019
333 posts
190 upvotes
hoogs33 wrote:
Thanks for the tip! Contacted RBC just through their contact us on their website and they were going to charge $25 for closing the account over the phone. I used your steps and there were no issues!
How did you avoid the $25 charge for closing over the phone? From the steps above, I don't see that user was ever charged a fee?
Deal Fanatic
User avatar
Jul 4, 2005
6479 posts
928 upvotes
Ottawa
The $25 fee looks phoney, I think that's only if you close within 90d. I think the rep was lost.
Jr. Member
User avatar
Aug 26, 2012
106 posts
126 upvotes
Nepean
dealpool wrote: How did you avoid the $25 charge for closing over the phone? From the steps above, I don't see that user was ever charged a fee?
Sorry, I used the steps from the user above and they did not charge me a fee. When I contacted through RBC website, they were going to charge $25.
Member
Sep 9, 2019
333 posts
190 upvotes
So I closed my account via the secure message route. They didn't charge me any fees, just told me to transfer everything out so zero balance, then they closed account. Didn't mention the monthly fees (supposed to be on the 5th but Oct 5th is Sat so should be taken today) so I wasn't deducted any nor did they tell me to leave x amount in the account.

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