[Royal Bank] RBC Westjet Renewal Fee Waived - YMMV

Dec 6th, 2020 2:00 pm

#1

jcg1545 [OP]: Member; Dec 29, 2004; 292 posts; 136 upvotes

Dec 6th, 2020 2:00 pm

[Royal Bank] RBC Westjet Renewal Fee Waived - YMMV

Retailer:: Royal Bank

Just sharing my recent experience regarding my RBC westjet credit card that was up for renewal this month.
I phoned in to cancel my CC as it was not going to be used anytime soon due to covid.
The representative offered to waive the annual fee, without being prompted, instead of cancelling and re-applying at a later date.
Worth a try, searched forum and did not see this posted, be gentle.

How do I cancel a credit card?
Call us at 1-800-769-2512 any time. Select a language and then option 3.

Dec 6th, 2020 2:08 pm

#2

jambo87: Jr. Member; Sep 26, 2006; 187 posts; 135 upvotes; Vancouver

Dec 6th, 2020 2:08 pm

Which one do you have? Mine just came up and I had called and they didnt make any offer, just said to switch cards

Last edited by jambo87 on Dec 6th, 2020 2:10 pm, edited 1 time in total.

+1

Dec 6th, 2020 2:09 pm

#3

billrush: Sr. Member; Sep 2, 2007; 766 posts; 283 upvotes

Dec 6th, 2020 2:09 pm

Got rid of mine as soon as the pandemic started.

+7

Dec 6th, 2020 2:11 pm

#4

jcg1545 [OP]: Member; Dec 29, 2004; 292 posts; 136 upvotes

Dec 6th, 2020 2:11 pm

jambo87 wrote: ↑ Which one do you have? Mine just came up and I had called and they did make any offer, just said to switch cards

WestJet RBC World Elite Mastercard

+2

Dec 6th, 2020 2:12 pm

#5

jcg1545 [OP]: Member; Dec 29, 2004; 292 posts; 136 upvotes

Dec 6th, 2020 2:12 pm

billrush wrote: ↑ Got rid of mine as soon as the pandemic started.

Good thinking, unfortunately mine didn't renew till this month

Dec 6th, 2020 2:15 pm

#6

xcell: Sr. Member; Aug 25, 2006; 912 posts; 456 upvotes

Dec 6th, 2020 2:15 pm

YMMV -- I called in to cancel my card (and my wife) -- didn't even offer. They said they can't do it -- BS -- as I had it done last year.

+8

Dec 6th, 2020 2:18 pm

#7

woesermarley: Jr. Member; Jan 2, 2009; 163 posts; 48 upvotes; Ontario

Dec 6th, 2020 2:18 pm

I also cancelled it yesterday, and RBC was nice enough to refund the entire annual fee although I was already 3 months into the renewal. I didn't see myself using it for at least a year, so no point in keeping it.

+2

Dec 6th, 2020 2:18 pm

#8

jcg1545 [OP]: Member; Dec 29, 2004; 292 posts; 136 upvotes

Dec 6th, 2020 2:18 pm

xcell wrote: ↑ YMMV -- I called in to cancel my card (and my wife) -- didn't even offer. They said they can't do it -- BS -- as I had it done last year.

When I called in, all I said was that I was cancelling because of covid and that I would reapply at a later date.
Rep instantly offered to waive fee instead of going through the approval process all over again later.
Guess I got lucky, sorry.

+1

Dec 6th, 2020 2:21 pm

#9

greatgordini: Sr. Member; Sep 29, 2010; 754 posts; 1588 upvotes

Dec 6th, 2020 2:21 pm

a travel credit card probably isn't worth the plastic it is printed on these days...
insurance is useless. airlines not returning credit.
i cancelled. can re-apply when flights return to some semblance of normal.

+3

Dec 6th, 2020 2:22 pm

#10

djskynet: Member; Jun 26, 2012; 394 posts; 648 upvotes; Toronto

Dec 6th, 2020 2:22 pm

jcg1545 wrote: ↑ When I called in, all I said was that I was cancelling because of covid and that I would reapply at a later date.
Rep instantly offered to waive fee instead of going through the approval process all over again later.
Guess I got lucky, sorry.

Had the exact same card. Called in to cancel 2 days ago and was only offered to switch to a non-fee. No offer to waive (and I asked for it)

Last edited by djskynet on Dec 6th, 2020 2:41 pm, edited 1 time in total.

+1

Dec 6th, 2020 2:24 pm

#11

jcg1545 [OP]: Member; Dec 29, 2004; 292 posts; 136 upvotes

Dec 6th, 2020 2:24 pm

greatgordini wrote: ↑ a travel credit card probably isn't worth the plastic it is printed on these days...
insurance is useless. airlines not returning credit.
i cancelled. can re-apply when flights return to some semblance of normal.

Agreed, but when offered a waived fee for the year, it saves me reapplying later.
Can cancel it next year at this time if covid is still affecting travel.
Also, keeps my current companion voucher intact.

+2

Dec 6th, 2020 2:27 pm

#12

jambo87: Jr. Member; Sep 26, 2006; 187 posts; 135 upvotes; Vancouver

Dec 6th, 2020 2:27 pm

Just called again, they stated since I've had mine waived the last 3 years they can no longer offer a credit.

Damn them.

+1

Dec 6th, 2020 2:28 pm

#13

jcg1545 [OP]: Member; Dec 29, 2004; 292 posts; 136 upvotes

Dec 6th, 2020 2:28 pm

Downvoted, really???
Just trying to share, I did state YMMV, not my fault.

+17

Dec 6th, 2020 2:29 pm

#14

jcg1545 [OP]: Member; Dec 29, 2004; 292 posts; 136 upvotes

Dec 6th, 2020 2:29 pm

jambo87 wrote: ↑ Just called again, they stated since I've had mine waived the last 3 years they can no longer offer a credit.

Damn them.

Waived last 3 years, nice!

Dec 6th, 2020 2:29 pm

#15

b0ne: Deal Fanatic; Aug 14, 2001; 5139 posts; 3838 upvotes; Yesva Scotia

Dec 6th, 2020 2:29 pm

I called, and couldn't even get to a human.

😱

+2

Dec 6th, 2020 2:29 pm

#16

taank: Deal Addict; Jan 20, 2008; 1363 posts; 457 upvotes

Dec 6th, 2020 2:29 pm

What about the points you correct ? Are they tied to the Credit Card or WestJet account

+1

Dec 6th, 2020 2:29 pm

#17

milolai: Deal Fanatic; Dec 24, 2005; 5822 posts; 1662 upvotes

Dec 6th, 2020 2:29 pm

jambo87 wrote: ↑ Just called again, they stated since I've had mine waived the last 3 years they can no longer offer a credit.

Damn them.

Doesn’t this kinda make sense?

You don’t deserve a fee waive for special circumstances if you’ve skirted through a fee everyone else has paid for the last 3 years.

+12

Dec 6th, 2020 2:30 pm

#18

amplified: Deal Addict; Oct 13, 2006; 2980 posts; 1494 upvotes; Burnaby

Dec 6th, 2020 2:30 pm

jcg1545 wrote: ↑ Agreed, but when offered a waived fee for the year, it saves me reapplying later.
Can cancel it next year at this time if covid is still affecting travel.
Also, keeps my current companion voucher intact.

The biggest issue is the member reward fights have been devalued to the point they basically don't exist anymore. The companion fare is almost just as useless, doesn't save much overall. The card is basically a churn card now unless they keep the minimum spend where it is.

+5

Dec 6th, 2020 2:30 pm

#19

jcg1545 [OP]: Member; Dec 29, 2004; 292 posts; 136 upvotes

Dec 6th, 2020 2:30 pm

b0ne wrote: ↑ I called, and couldn't even get to a human.

I was on hold for 20min+ waiting to speak to a rep as well.
But for $119, it was worth it.

+1

Dec 6th, 2020 2:32 pm

#20

jcg1545 [OP]: Member; Dec 29, 2004; 292 posts; 136 upvotes

Dec 6th, 2020 2:32 pm

amplified wrote: ↑ The biggest issue is the member reward fights have been devalued to the point they basically don't exist anymore. The companion fare is almost just as useless, doesn't save much overall. The card is basically a churn card now unless they keep the minimum spend where it is.

I use this card for the free luggage and companion coupon mostly.
Not used as my daily CC.

+3