Royal Lube Mississauga - poor experience
I've been an advocate for this shop in the past royal-lube-mississauga-syn-oil-ch-49-em ... #p24953037
Quick summary
Had an oil change Dec 27th 2016
Noticed recently (last week) oil leaks on driveway - I hadn't noticed before because of the winter weather , you get a lot of water / salt /snow etc which makes stains hard to see
Took car to a reputable garage and they fixed it for $40 - they said a gasket was missing on the oil plug - likely caused at last oil change
I went to RL and spoke to the manager about them paying me back the $40
He questioned me - Why didn't i go to him first? - I said I had an oil leak , how do I know its from the change - I take it to my mechanic , and leave the car with him to fix
He said how do I know that the garage wasn't ripping me off?...I said which garage is going to do a fix for $40 to rip someone off?
He asked why i hadn't noticed earlier? - I said its winter there's a lot of grime on the floor , you don't always notice straight away
He flat out refused to pay , I said I was a big advocate of his shop even posting on here on RFD my positive experience , told him i'd let readers know about his terrible attitude too
Quick summary
Had an oil change Dec 27th 2016
Noticed recently (last week) oil leaks on driveway - I hadn't noticed before because of the winter weather , you get a lot of water / salt /snow etc which makes stains hard to see
Took car to a reputable garage and they fixed it for $40 - they said a gasket was missing on the oil plug - likely caused at last oil change
I went to RL and spoke to the manager about them paying me back the $40
He questioned me - Why didn't i go to him first? - I said I had an oil leak , how do I know its from the change - I take it to my mechanic , and leave the car with him to fix
He said how do I know that the garage wasn't ripping me off?...I said which garage is going to do a fix for $40 to rip someone off?
He asked why i hadn't noticed earlier? - I said its winter there's a lot of grime on the floor , you don't always notice straight away
He flat out refused to pay , I said I was a big advocate of his shop even posting on here on RFD my positive experience , told him i'd let readers know about his terrible attitude too