starbuckscoffee wrote: ↑ Thanks OP! Just got my S9 phone.
a question for those experts out there. I noticed that there is an unlock phone function on Koodo's self serve page. Phone is still sealed in box. Do I need to insert sim and activate phone and then do the unlock function before cancelling my service?
Phones should now be sold unlocked according to the December CRTC ruling but it's better to give that a try rather than nothing.
If the unlock code they give is UNLOCK_NOT_SENT, that means that the phone is already unlocked. If you're still wary, you should ask Koodo if your phone is now unlocked right before cancelling.
Keep in mind that your Samsung Galaxy S9 will erase itself once you put in your SIM for the first time.
If you set it up without a SIM and are planning to put a SIM into it later on, your phone will reset and restore since it is installing the carrier's apps (and bloatware) onto your device (CSC).
Therefore, it's important to put in the SIM card before setting anything up (so that you don't have to set things up twice), and it's important to put in the SIM card of the carrier you will end up using if you want the carrier-associated apps e.g. MyRogers, My Telus, MyBell/Bell TV apps, VoLTE settings only available on certain CSCs.
This sort of "SIM activation" and carrier app installation only occurs on the first SIM you put in.
Side note: there is a way to change your CSCs if you want the other carrier's apps/settings but I can't guarantee it'll work on all models of the Samsung S9.
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