Compensation for my trade in phone value dropping every week. At first they told me they will honour my trade in value. Which was originally $235, now they said they’ll give me a $50 on top of the $155 that it dropped to.. then they said they have no idea once the phone arrives because there’s no way for them to check trade in value from before. I asked if I could swap to the black instead of waiting 1 month for the white they told me yes but I won’t get the galaxy buds or the $50 trade in value on top that they were giving to off set the trade in value drop.
So in summary not only am I waiting 1.5 month for a preorder from day 0. Im also losing value on my trade in hence having to pay more with no absolute guarantee they’ll honor the previous trade in value coz they have no way of looking it up. I’m already losing $20 even if they give me the $50 on top of the $155 when it was originally $235. Also refuse to honor the compensation if I switch to something that’s in stock. I’d like in writing they will honor me the trade ins and so far they are unwilling to provide me that