Travel

Saved 3 hours at the Passport office

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  • Aug 27th, 2010 10:37 am
[OP]
Newbie
Dec 21, 2005
7 posts

Saved 3 hours at the Passport office

I went to renew my passport this morning. I was expecting to have to sit around for a couple hours until they took my application. There are no post offices nearby so I decided to complete the online application (http://www.pptc.gc.ca/online_forms/pol/ ... _use_e.asp). When I got there I was bumped to the front of the queue because I had used the online application. I was there for a total of 18 minutes. The guy I was dealing with said that by using the online application I saved about 3 hours. There were about 90 people ahead of me when I walked in...needless to say I got some dirty looks on my way out.

The online application is easy to use and only took about 15 minutes to complete. The most difficult part was resetting my printer settings after printing off the application.

El.
357 replies
Deal Addict
Dec 9, 2001
1538 posts
62 upvotes
Maple
Thanks for the info! I need to renew mine, and if it's true, it will save me a ton of time!
Jr. Member
Nov 21, 2005
138 posts
i heard this doesnt work at all locations? can neone confirm it works at the office at sheppard and yonge?
Deal Addict
User avatar
Jul 4, 2003
4772 posts
42 upvotes
hah well done..


i did mine last year around this time at the Scarborough Civic centre location but they didnt have this service then... i walked in 15minutes b4 they opened the doors in the morning, waited in line and was out 15 min later..


i've heard some real horror stories of ppl waiting many many hours...sucks
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Deal Addict
Nov 9, 2003
3032 posts
70 upvotes
Cool, Last time i did my passport there was no internet. Nice to know.
Seize the Day!
Deal Fanatic
Jun 22, 2004
6601 posts
183 upvotes
CSR wrote:Ya i really dont' sunderstand why these people take so long to do their jobs... guess its cuz its unionized and they are lazy... workign govt jobs
Volume, volume, volume. Your confusing provincial govt departments with the federal. Of course, each group have their lazy shitz.
Jr. Member
Nov 7, 2003
139 posts
I can confirm that the Internet application speeds up the process....I did my passport about three weeks ago. We went to the Oshawa location first thing Saturday morning becuase we were told there wouldn't be a wait at that office....wrong! By 9:15am there was already over an hour wait! Thank goodness for the Internet....with the online applications we were out of there within 10 minutes!!! There is actually a separate teller for the Internet applications, and since not many people use them it's like going to the front of the line. The lady told us that by using the Internet application is saves them a lot of processing time (Internet application checks for errors and blanks while you are filling it out)...so it's their way of saying 'Thanks'!!!
Deal Fanatic
User avatar
Jan 17, 2002
7445 posts
783 upvotes
Toronto
The Brampton office is pretty dead, I went there during my lunch one day and was in and out in less than 20 minutes, there were only four or five people ahead of me.
Deal Fanatic
Jun 22, 2004
6601 posts
183 upvotes
I dont think we have to worry about the line-ups for internet applications because many people still dont trust the net for personal info.
Sr. Member
Aug 4, 2004
762 posts
Can some confirm the Yonge and Sheppard location will expediate the internet application or let us know which GTA location will?

Thanks
Deal Addict
User avatar
Apr 4, 2003
4749 posts
124 upvotes
Oakville
I renewed mine on Monday in Hamilton at the passport office. Since I did the online app, I was fasttracked to the expedited queue and I was automatically next in line. The place was packed and the overflow waiting room was even full so the people were standing out in the hallway.

I went at lunchtime which is usually suicidal and instead of a 2-3 hour wait, I was in and out in 10 minutes tops. (I maybe waited 6 minutes before being seen.)

It's a great system for savvy people. I felt like gloating on my way out the door.
Member
User avatar
Jan 15, 2006
466 posts
5 upvotes
I also did mine online, printed it out no prob and was also in and out at lunch time in st catharines, ON

my freinds didnt do it online and it took them forever

bottom line: there is no reason not to do it online (even if you dont own a printer)
Deal Addict
Dec 15, 2004
1999 posts
174 upvotes
I just did the application online but it's supposed to be 3 pages and mine came out 7 despite adjusting the margins :confused: Will it be rejected if the 2nd page has my ID number and barcode coming on the 3rd page? I don't get why my printer isn't putting that on the 2nd page :(

EDIT: n/m I fixed it. I just had to remove the printing of the URL.
Deal Addict
User avatar
Dec 8, 2004
1243 posts
67 upvotes
CSR wrote:Ya i really dont' sunderstand why these people take so long to do their jobs... guess its cuz its unionized and they are lazy... workign govt jobs
What I really don't understand why I have to renew it every 5 years, when any other country I know lasts 10 years.
Newbie
Apr 27, 2005
97 posts
4 upvotes
ontario
I don't understand the 5 year renewal either, at least for adults.

I just had to renew all 6 of ours and my husband and I look the same as we did 5 years ago.

Now the kids look totally different (5 years makes a huge difference in children) so I can see why they would need to be renewed.

Also, why not (if none of your info has changed) can't you just send in a new photo and just use the same passport?

It definitely is a government organization trying to make way more work out of a simple process.
Deal Fanatic
Jun 22, 2004
6601 posts
183 upvotes
the 5 year renewal is a money grab just like the tax on gasoline.

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