Scanner Price Accuracy Voluntary Code - Code of Practice

Sep 15th, 2003 2:07 pm

#1

fuzzybunny69 [OP]: Newbie; Sep 14, 2003; 38 posts

Sep 15th, 2003 2:07 pm

Re: Scanner Price Accuracy Voluntary Code - Code of Practice

Just wanted to make everyone aware of the Scanning Code of Practice: If the scanned price of a non-price item is higher than the shelf price or any other displayed price, the customer is entitled to receive the first item free, up to a $10 maximum. If a Code of Practice problem cannot be resolved at the store level, please call 1-866-499-4599 to register your complaint.

Detailed info can be found at the link below:

http://cb-bc.gc.ca/epic/internet/incb-b ... 2381e.html

Not really a freebie until you find an incorrectly scanned price - but once you do please post.

FYI - Just picked up the last Hulk Watch at the Leslie and Sheppard Shoppers in Toronto - Regular Price = $14.99 Clearance Price = $4.99 - Incorrect Scan Price = FREE!!

Share:

Sep 15th, 2003 5:04 pm

#2

chillin: Member; Nov 24, 2002; 289 posts; 21 upvotes

Sep 15th, 2003 5:04 pm

yeppers, seems to get posted about every few months, good reminder though

Sep 23rd, 2003 5:23 am

#3

bigredlemon: Deal Addict; Aug 26, 2002; 1513 posts; 147 upvotes; Toronto

Sep 23rd, 2003 5:23 am

which stores participate?

Sep 23rd, 2003 8:47 am

#4

leela: Member; Jul 15, 2003; 262 posts

Sep 23rd, 2003 8:47 am

This is true. I was at NoFrills yesterday and purchased a dozen corn that should have been for 1.99, but the price came up as 2.39. I told the cashier about this inaccuracy in the price and then she confirmed it for herself. I then told her that by rights, I am supposed to receive the item for free and she agreed and I got my refund of 2.39

Sep 24th, 2003 3:53 pm

#5

adsilva: Newbie; Jul 10, 2003; 73 posts

Sep 24th, 2003 3:53 pm

As far as I know "All" retail stores participate. I've seen the "scanning code of Practice" posted at all consumers stores. e.g Shoppers, Pharmaplus, IGA, no frills, Loblaws. etc etc.

I was at loblaws purchasing hamburger patties and it was supposed to be $3.99 but they rang it in as $4.99. He changed the price but then I pointed to the scanning code of practice and without a comment he provided the item for free.

BUT the limit is free upto $10. So if the product was priced at $11. Then I would get a maximum of $10 off and I would pay the $1 +tax.

hope that helps

AD

Sep 24th, 2003 4:22 pm

#6

gillianchung: Sr. Member; Mar 11, 2003; 588 posts; 7 upvotes; Toronto

Sep 24th, 2003 4:22 pm

not at staples though!! they scanned a wrong price on a belkin lan wire for me and i told them about the scanning code, and they were like "nice try kid".

Sep 25th, 2003 1:20 am

#7

neeneepig: Newbie; May 18, 2002; 50 posts

Sep 25th, 2003 1:20 am

Just in case the retailer plays ignorant I keep a copy of the "Code of Practice" in my glove box. Download and print it HERE.

Sep 25th, 2003 2:58 am

#8

diwana: Member; Jul 12, 2003; 279 posts

Sep 25th, 2003 2:58 am

Originally posted by gillianchung@Sep 24 2003, 04:22 PM
not at staples though!!  they scanned a wrong price on a belkin lan wire for me and i told them about the scanning code, and they were like "nice try kid".

well, technically they were wrong...

i have a question, what if the scanner rings up a higher price, but the sales dude fixes it without you having to correct him? i assume then that the policy doesnt apply...

Sep 25th, 2003 4:56 am

#9

vancitydude: Member; Feb 25, 2003; 479 posts; 262 upvotes; Vancouver

Sep 25th, 2003 4:56 am

Originally posted by gillianchung@Sep 24 2003, 04:22 PM
not at staples though!! they scanned a wrong price on a belkin lan wire for me and i told them about the scanning code, and they were like "nice try kid".

we all HATE staples :ph34r:

Sep 25th, 2003 10:32 pm

#10

pato: Newbie; Jun 1, 2003; 40 posts

Sep 25th, 2003 10:32 pm

Originally posted by diwana+Sep 25 2003, 02:58 AM--></span><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td>QUOTE (diwana @ Sep 25 2003, 02:58 AM)</td></tr><tr><td id='QUOTE'><!--QuoteBegin--gillianchung@Sep 24 2003, 04:22 PM
not at staples though!!  they scanned a wrong price on a belkin lan wire for me and i told them about the scanning code, and they were like "nice try kid".

well, technically they were wrong...

i have a question, what if the scanner rings up a higher price, but the sales dude fixes it without you having to correct him? i assume then that the policy doesnt apply...[/b][/quote]
not necessarly this code is voluntary!
if staples has this code in effect ya they were wrong, but if they don't you SOL

Can anyone confirm Staples has adopted this code?

Rent this space

Sep 26th, 2003 6:38 pm

#11

bigredlemon: Deal Addict; Aug 26, 2002; 1513 posts; 147 upvotes; Toronto

Sep 26th, 2003 6:38 pm

Dominion has not adopted this code...
i buy stuff there and they overcharge me all the time. The s***ty thing is, they won't even refund me the tax portion so i'm still overpaying. I hate dominion

Sent angry letters to their head office to, and the only response I ever got was "thanks for writing"

May 19th, 2005 4:42 pm

#12

lance: Sr. Member; Oct 30, 2004; 842 posts; Toronto

May 19th, 2005 4:42 pm

Thanks for posting - have used it at both IGA and Shoppers Drug Mart recently.

May 19th, 2005 4:45 pm

#13

wanted: Banned; Feb 15, 2004; 10735 posts; 6 upvotes

May 19th, 2005 4:45 pm

lance wrote:Thanks for posting - have used it at both IGA and Shoppers Drug Mart recently.

Sep 26th, 2003 06:38 PM

Good way to revive and old thread.

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May 19th, 2005 5:30 pm

#14

dreamcatcher: Sr. Member; Dec 24, 2003; 760 posts; 5 upvotes

May 19th, 2005 5:30 pm

Used at Walmart & No Frills recently. Did'nt knew SDM also has this policy. Their register rang Life brand batteries at a higher price than shelf price. Could have got them for free.

May 19th, 2005 5:51 pm

#15

muffin: Member; Mar 5, 2005; 461 posts; 2 upvotes; Richmond Hill

May 19th, 2005 5:51 pm

bigredlemon wrote:Dominion has not adopted this code...
i buy stuff there and they overcharge me all the time. The s***ty thing is, they won't even refund me the tax portion so i'm still overpaying. I hate dominion

Sent angry letters to their head office to, and the only response I ever got was "thanks for writing"

The dominion at my house does follow this code. I see the sign posted at every cashier.

May 19th, 2005 6:03 pm

#16

hellokitty_123: Newbie; Sep 8, 2004; 23 posts

May 19th, 2005 6:03 pm

Zellers here in Winnipeg said they dont do or follow the SCOP. I know that Walmart, IGA, SDM and Superstore does.

May 19th, 2005 6:23 pm

#17

CouponKindaGuy: Deal Addict; Jul 10, 2004; 2866 posts; 540 upvotes; Ontario

May 19th, 2005 6:23 pm

sweet
nice tip, all that cash i could have been scooping up.

May 19th, 2005 7:44 pm

#18

Guest8456458484: Deal Guru; Mar 14, 2005; 13811 posts; 2498 upvotes

May 19th, 2005 7:44 pm

I've never heard of this before. Thank you OP and lance for informing me!

May 19th, 2005 10:26 pm

#19

chlorine: Sr. Member; Jan 4, 2005; 881 posts; 1 upvote

May 19th, 2005 10:26 pm

Does anyone know if Hy & Zel's participates?

I forgot to look today ... I notified cashier of wrong price... Ruffles chip scanned at $2.99. It was actually $2.49. She corrected the price... but I forgot about code until after... I should call head office and see.

but I doubt they participate.

May 30th, 2005 1:40 am

#20

Magnanimous: Deal Fanatic; Jun 22, 2004; 6613 posts; 185 upvotes

May 30th, 2005 1:40 am

If the stores don't honour the scanning code of practice, then lodge a complaint by calling the number on page 7 of the pdf code: 1-866-499-4599.

Scanner Price Accuracy Voluntary Code - Code of Practice

Re: Scanner Price Accuracy Voluntary Code - Code of Practice

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