Self-Serve Checkouts with surveys afterwards
We each have our own experiences with those self-serve checkouts popping up everywhere we shop.
Shoppers Drug Mart cash only cashier and the ballyhoo when they popped up.
I was at a Canadiantire and wanted to pay with cash. All the "regular" front registers were converted to "debit/credit card" self checkouts. I was directed to the automotive cashier which is the only one accepting cash payment.
But I digress...
I was at Home Depot this morning and there was only one cashier lane open. So I went to the self checkout and waited in line since the customers had issues with scanning etc and only one staff was running back and forth to help resolve. Noticed after helping the customers with their transactions, a survey pops on the screen with five blank stars to rate the service. The cashier was tapping the 5 stars for each customer. What a farce. Did anyone else have that experience?
Shoppers Drug Mart cash only cashier and the ballyhoo when they popped up.
I was at a Canadiantire and wanted to pay with cash. All the "regular" front registers were converted to "debit/credit card" self checkouts. I was directed to the automotive cashier which is the only one accepting cash payment.
But I digress...
I was at Home Depot this morning and there was only one cashier lane open. So I went to the self checkout and waited in line since the customers had issues with scanning etc and only one staff was running back and forth to help resolve. Noticed after helping the customers with their transactions, a survey pops on the screen with five blank stars to rate the service. The cashier was tapping the 5 stars for each customer. What a farce. Did anyone else have that experience?
