Personal Finance

Service Canada for CPP and OAS website

  • Last Updated:
  • Jul 19th, 2021 12:20 am
Deal Addict
Jun 15, 2021
1479 posts

Service Canada for CPP and OAS website

Anyone here still isn't able to update their banking information or contact information on service Canada?

If I try to change anything I still get an error, giving phone numbers for the call center. It's been like this since they were hacked last year I think.
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3 replies
User avatar
Nov 24, 2002
422 posts
I follow the deals
Have you tried actually calling their call center in the year since it stopped working for you?

I feel like if this was a widespread issue, there would be more media attention about it
Deal Fanatic
Feb 4, 2015
9571 posts
Canada, Eh!!
Believe they have some blurb when sign in online that can not do some things online, banking info being one but thought contact info would be possible.

Hopefully they will fix by the time me and better half are eligible for cpp, oas... many decades from now!!
2022/3: BOC raised 10 times and MCAP raised its prime next day.
2017,2018: BOC raised rates 5 times and MCAP raised its prime next day each time.
2020: BOC dropped rates 3 times and MCAP waited to drop its prime to include all 3 drops.
Deal Fanatic
Jul 12, 2008
5897 posts
The only issue I have had is trying to use the CRA my account method to login, that has been blocked since the issues CRA had last year. If you are getting a message like that then you should call, they probably want to verify something with you after which you will be ok logging in normally.


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