They all do. That's the name of the game. If the customer isn't motivated to pay less the company will gladly ignore them and let them continue paying high rates.SpaceOdyssey2001 wrote: ↑ As a long time customer, my past experience with Shaw is they tend to rip off existing customers after contract expires. I know multiple friends who switch between Shaw and Telus every 2 years. Hope they understand it now. As for myself, I literally ripped their 'pay within 10 days or else' letter into pieces in rage. I feel they are threatening me although the billing error after I cancelled is from their side. Now I just refuse to play their games.
I was paying $98 a month with Telus for 1gig for a year after my device was paid off because I was too lazy to deal with it.