made purchase in Sept. never gotten any credits back. what a scam.
Shell 10% statement credit promotion ended early - How much credit you lost because of that
- Last Updated:
- Nov 24th, 2019 7:19 am
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- SCORE+14
- rsasp
- Deal Addict
- Apr 13, 2007
- 2344 posts
- 131 upvotes
- DaVibe
- Deal Expert
- Nov 16, 2004
- 26683 posts
- 15290 upvotes
- Toronto
If you check the original thread (go back through the last pages), you will see that's all we are talking about. Everyone is in the same boat.Susanclark wrote: ↑ Does anyone know who we contact if we didn’t receive a rebate for purchase before it ended. I had one purchase on Oct 1 receive rebat 5 days later, another one on Oct 4 didn’t receive rebate. I called MBNA and they said it wasn’t their promotion it was Shell
We have been told to wait. Rebates are delayed.
Last edited by DaVibe on Oct 20th, 2019 9:56 pm, edited 1 time in total.
RedFlagDeals Addict
Wash your car at Petro-Canada? Think again! Car damaged and nobody cares
Esso Price Privileges Card, 25% Off - save some money on gas
Wash your car at Petro-Canada? Think again! Car damaged and nobody cares
Esso Price Privileges Card, 25% Off - save some money on gas
- gnuman
- Deal Addict
- Apr 14, 2007
- 2959 posts
- 463 upvotes
- Montreal
I guess us Quebecers will start a lawsuit because they said until Dec 30th not that I'm going to start one. One shell caught on and said gift cards need to be purchased with debit or cash so they were on to it.
- EL820
- Deal Addict
- Jun 15, 2003
- 1959 posts
- 277 upvotes
WTF!!! I started going back to Shell for this offer despite their BS markup on their mid & premium grades. The stations I've been to recently mark up 17c from regular to mid, and another 10c for premium. IIRC the price gap between grades at Esso stations are closer.
I'm going to boycott Shell from now on!!
I'm going to boycott Shell from now on!!
- Mrbj
- Deal Addict
- Sep 10, 2007
- 3393 posts
- 641 upvotes
- Cowtown
I didn't realize the deal was over. Thank to the new posting in hot deals or I'd have continue to spend @ Shell. I didn't abuse their promo, just bought gas, and bus pass. That's messed up.
Your mental health matters. Every step you take towards self-care and seeking support is a powerful investment in your well-being. You have the strength and resilience to overcome any challenges and thrive in your journey towards better mental health
- riseagainstthemachine
- Deal Addict
- May 23, 2017
- 4196 posts
- 3204 upvotes
- toronto
i just opened my dispute with costco mastercard. this is complete bull. if anyone is waiting it out thinking they will eventually get the credits, think again, they stopped processing credits right when it ended. Everyone compared their accounts, if you made a purchase after oct 3rd you are out of luck. open that dispute now.
Got that FIDO account!
- shimh
- Sr. Member
- Mar 17, 2005
- 538 posts
- 238 upvotes
I tried couple days and capital one refused to open charge back. I am wondering what reason you used and I will try again. Thanks a lot.riseagainstthemachine wrote: ↑i just opened my dispute with costco mastercard. this is complete bull. if anyone is waiting it out thinking they will eventually get the credits, think again, they stopped processing credits right when it ended. Everyone compared their accounts, if you made a purchase after oct 3rd you are out of luck. open that dispute now.
- JasonTTL
- Member
- Oct 24, 2017
- 234 posts
- 281 upvotes
Is this for sure? I'm just going to the store today to return the gift cards I bought. These guys have lost me as a customer for life.riseagainstthemachine wrote: ↑ i just opened my dispute with costco mastercard. this is complete bull. if anyone is waiting it out thinking they will eventually get the credits, think again, they stopped processing credits right when it ended. Everyone compared their accounts, if you made a purchase after oct 3rd you are out of luck. open that dispute now.
- ml88888888
- Deal Guru
- Jan 19, 2017
- 10048 posts
- 6145 upvotes
The reason is Shell store didn't advertised the promotion. it is like if I create a website that says every Visa card qualifies for 10% rebate at Shell. Shell stores can't control that.
- riseagainstthemachine
- Deal Addict
- May 23, 2017
- 4196 posts
- 3204 upvotes
- toronto
- riseagainstthemachine
- Deal Addict
- May 23, 2017
- 4196 posts
- 3204 upvotes
- toronto
i just told them about the promo and that they stopped issuing credits. just laid out the facts for them. tell them that you would not have bought these items if there was no promo.
Got that FIDO account!
- slimysnot
- Deal Addict
- Dec 14, 2008
- 3161 posts
- 3308 upvotes
Let's say our charge backs complaints go through, I am curious if it will be the individual franchise owners who may foot the bill instead of the shell main corp as the transactions go through their individual business accounts. Franchise owners likely won't get anything back from the shell main corp.
(I personally don't think there is a case -- I filled up Oct 8th afternoon not knowing the promo ended though).
(I personally don't think there is a case -- I filled up Oct 8th afternoon not knowing the promo ended though).
- Havo
- Deal Fanatic
- May 31, 2006
- 6364 posts
- 776 upvotes
- Toronto
I don't really think there is a case for chargeback. What are you going to dispute it as? The transactions were likely chip and pin so it will be difficult to dispute.
- PhatboyC
- Newbie
- Nov 13, 2008
- 72 posts
- 14 upvotes
Amounts charged on credit card higher then promotion of 10% off?
- Poutinesauce
- Deal Fanatic
- Aug 29, 2012
- 9298 posts
- 10312 upvotes
Oh no, Shell lost a few thousand dollars due to people buying some gift cards. They're only the third biggest company in the world after all. How will they survive?
- MXMike
- Sr. Member
- May 15, 2003
- 509 posts
- 76 upvotes
- Richmond
A pending credit just showed up on my online capital one m/c statement from an Oct. 5 purchase for gas only (posted on Oct 8). I have taken no action so far to contact Shell for the missing credit.
Last edited by MXMike on Oct 24th, 2019 3:52 pm, edited 1 time in total.
- Arrow
- Deal Fanatic
- Apr 1, 2001
- 6830 posts
- 1257 upvotes
I wondering if they are reviewing all transactions to exclude certain types of purchases. If anyone sees a credit for a recent transaction, please let us know whether that purchase was for gas/store item, or if it was for gift cards.
- K10
- Sr. Member
- May 19, 2005
- 655 posts
- 100 upvotes
- Toronto
Fill up gas a few weeks ago, got the credit a few days later.
Fill up gas unknowingly that promo has stopped last night, will get 2% cash back on Mastercard instead of 3% on Visa without the credit.
Buck Shell, not BHell.
Fill up gas unknowingly that promo has stopped last night, will get 2% cash back on Mastercard instead of 3% on Visa without the credit.
Buck Shell, not BHell.
- mingyang
- Deal Addict
- Mar 14, 2006
- 4409 posts
- 819 upvotes
just received credit on my MBNA, not Rogers though
- Optom2018
- Sr. Member
- May 25, 2015
- 539 posts
- 1262 upvotes
- on
Received my credits on ROGERS WE MC, posted Oct 23 for purchases made Oct 5 and 6
Last edited by Optom2018 on Oct 24th, 2019 10:21 pm, edited 1 time in total.