Should I make a complaint if one of the building securities was disrespectful?

skeet50 wrote: ↑ Wow. Tough crowd.

The security person is expected to remain professional in their interactions with the owners at all times. If you feel that the security personal failed to maintain professionalism while interacting with you then by all means take your concerns to the board. At no point should any one on the condo board nor any staff be disrespectful toward any board member.

It is unfortunate that you were caught off guard by your friend's actions. It is also unfortunate that the board member chose to deal with it the manner in which they did. The board member could have used the opportunity to build good will amongst all owners and offered you solutions instead of reporting your actions to security. There are always solutions when level headed people remain calm and seek them out to create harmonious living conditions rather than creating a culture of conflict.

Unfortunately not a great welcome to you or your room mate as new condo owners. An epic fail imo.

yughred wrote: ↑ I'm a new condo owner and I don't want to cross the wrong people, so I'm seeking some advice on how to handle this situation. I rented out one of the bedrooms and my tenant was moving in. I didn't book the elevator in advance as she told me she would only bring a few luggage but no furniture. But it turned out she brought a car load of luggage. When I was helping her transporting the luggage, we were stopped by a board member who said it was against safety code to block the exit and he was going to report it to the security. The security then got involved and started scolding me for not booking and elevator in advance. Even after apologizing and promising to do better next time, he kept lording over me with intense words - it's been so overwhelming. My guess is that the board member scolded him for not doing his job by stopping me so he took it out on me.

When I reflect this incident afterwards I think It's unacceptable that I was treated with such disrespect by the building security! As a homeowner, I deserve some respect from the management. Does anyone have any advice on how to report this behaviour? I feel that they are too eager to appease to the board while forgetting that they are ultimately serving the homeowners.

cheapshopper wrote: ↑ wait.... there is question of what is being move.
OP mention "car load of luggage"
if it is just luggage , does it really need to book elevator?

some "board member" for whatever reason THINK they are so superior.

Let me give you example:
My mother in-law live in a condo by herself. She have 2 parking spot (Side by side). My father in law passed away already, so only have 1 car. So one spot is always empty, when we go visit her, we park there instead of using visitor parking.

One day she came home , there was a car parking on her empty spot. So go talk to security. Security won't do anything.
She let it go (as senior) 2nd day, same car park there, she talk to security, Security told her he WILL NOT do anything.
3rd day, same. I get to over to get involve. The Security again told me he WILL NOT do anything, I should talk to the management office.
The management office told me the car was the board member's family.

I ask to have the car remove NOW.
couple phone call later, the board member show up at the management office, ask me "WHAT'S THE BIG DEAL? That parking spot always empty, no one use it anyway. YOU KNOW WHAT? I GIVE YOU $100 a month and you shut the F up!!!!

I call police, they won't do anything because it is comment area of private property.
Security and Management office won't do shit.
I call towing company, they said they will tow it if I sign paper I will be full responsible for any damage of the car.
Call police again , they talk to the board member for good 20min before he agree to move the car.

When he leave he told me: REMEMBER, I AM THE BOARD MEMEBER!!! YOU ARE JUST A NO BODY!!!!

skeet50 wrote: ↑ Wow. Tough crowd.

The security person is expected to remain professional in their interactions with the owners at all times. If you feel that the security personal failed to maintain professionalism while interacting with you then by all means take your concerns to the board. At no point should any one on the condo board nor any staff be disrespectful toward any board member.

It is unfortunate that you were caught off guard by your friend's actions. It is also unfortunate that the board member chose to deal with it the manner in which they did. The board member could have used the opportunity to build good will amongst all owners and offered you solutions instead of reporting your actions to security. There are always solutions when level headed people remain calm and seek them out to create harmonious living conditions rather than creating a culture of conflict.

Unfortunately not a great welcome to you or your room mate as new condo owners. An epic fail imo.