Cell Phones

(Solved) Android (LG G5) phone will connect to wifi but no internet - all other devices in house work fine on wifi

  • Last Updated:
  • May 11th, 2020 2:00 pm
[OP]
Deal Fanatic
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Jan 11, 2008
7461 posts
915 upvotes
GTA

(Solved) Android (LG G5) phone will connect to wifi but no internet - all other devices in house work fine on wifi

(Edit to add: the below problem is fixed. After several hours, the wifi internet randomly started working again on my phone. I don't know what the problem was but hopefully it doesn't happen again)

All of a sudden my LG G5 will connect to wifi, but no internet so I have to use data.

I've tried:
-resetting network connection
- turning the phone on and off
- restarting the router
- taking the battery out of the phone
- connecting and reconnecting to wifi (both the regular and 5G options) with no luck.

This is a Netgear Nighthawk router.

Any suggestions are appreciated or is likely something wrong with the phone? My husband has the same phone and his is connecting fine.
When your mind says give up, hope whispers "one more try"
Never say never
1 reply
Sr. Member
User avatar
Sep 3, 2006
525 posts
111 upvotes
GTA Ontario
try different phone, table, laptop to connect to wifi
try do it with your phone at different location

Well, you can do a factory reset, it might help, but it might come back later, as it happen to my father in law (it was okay for few days, then, again the same problem.
It was a Motorola phone, by the way!
Did you install something before these problem started to show up?
Check setting on your phone, and disable most; but personally, prefer the factory reset.
Google it, maybe someone had a similar problem to yours.

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