Sony Canada Sucks, need some advice...
I purchased a Sony DSC-T20 Camera over a year ago. It is now out of warranty. My camera now suffer form a image stabilization system failure that caused the camera to vibrate and makes the camera useless.
This issue had been well documented and T20 had been recalled worldwide. However the serial number of my camera does not fall within the range or the recall in Canada.
Link to recall notice
I contacted Sony Canada first via e-mail and then via the phone. Basically they will not cover my camera under warranty and Sony Canada is extremely bureaucratic and arrogant through out the process.
So, what are my options?
1. Send an e-mail to upper management at Sony Canada?
2. Use my VISA extended warranty. I will have to pay first and no guarantee that it will be covered.
3. Never buy Sony product again, and warn as many people as I can.
Maybe make a dramatic video of microwave it or smash it with a hammer, or ran it over by a car? Then post it on Youtube?
Some advice and suggestion as to what to do is greatly appreciate it.