The Source - Dishonest Price Match Policy

Lukus2017 wrote: ↑ The store clerk refused to do a price match because as of today, Dec. 15th, The Source is suspending their price matching policy during the Holidays and that will remain in effect until Jan. 15th. There is no mention of this on their website. What other store does that???

TheCaffeinatedSloth wrote: ↑ https://www.thesource.ca/en-ca/bestPrice
No price adjustments will be allowed during major holiday promotions including Black Friday and Boxing Week promotional periods with the exception of specific criteria under our Price Now Guarantee.

Their holiday flyer started today. Nothing their in store rep told you was wrong.

TheCaffeinatedSloth wrote: ↑ https://www.thesource.ca/en-ca/bestPrice
No price adjustments will be allowed during major holiday promotions including Black Friday and Boxing Week promotional periods with the exception of specific criteria under our Price Now Guarantee.

Their holiday flyer started today. Nothing their in store rep told you was wrong.

Kiraly wrote: ↑ I'm surprised The Source is still around. Vancouver used to have at least 6 or 7 of them. There are none left. You have to go out to the suburbs if you want to visit one.
If I had a gift card from The Source I wouldn't even know how to use it. Sorry to hear this OP.

Lukus2017 wrote: ↑ Boxing week is the week between Xmas and New Year, December 15 is not during that period. Rep was wrong.

Rep also said the price match suspension would stay in effect until January 15. Which Holiday are they referring to because after January 1st, the Holidays are over with.

So please enlighten me as to what other stores conveniently suspends their price matching policy during this arbitrary selected period?

Lukus2017 wrote: ↑ The only reason they are still around is because they are Bell's main point of sale for their products/services. They disguise their store with some electronics.

TheCaffeinatedSloth wrote: ↑ Since when do retailers actually *just* do sales during said holiday? As seen with Black Friday, retailers start doing their sales weeks prior. And also “Extended xx” sales. Boxing Day is no different. Did you look at the source flyer? They have Boxing Day all throughout.

Jan 15 is when their holiday extended returns end, so it would appear they are using this as their timeline for the price match as well.

As for other retailers, well let’s see.
https://www.bestbuy.ca/en-ca/help/payin ... -guarantee
The product’s price must not be lower due to an advertising error, misprint, or special sale price
Special sale prices include: Black Friday, Black Friday Month, Black Friday Prices Now and Early Black Friday Sales, Friends and Family, Cyber Monday, Boxing Day/Week, Black Friday in July, pre-orders, point-of-sale activation cards, special educational prices, restricted offers, mail order offers, rebates, coupons, premiums, free or bonus offers, Original Equipment Manufacturer (OEM) prices, close-outs, liquidations, clearances, demos, refurbished items, open box items, and financing offers.


https://www.lowes.ca/customer-service/p ... tch-policy
Competitor close-out, errors or misprints, discontinued, clearance, liquidation, special order, damaged items, delivery, assembly, financing offers, short term door crashers / limited time sales (including Cyber Monday prices, Black Friday prices, Boxing Day/Week prices, etc.), member only pricing, restricted offers, mail order offers, rebates, coupons, premiums, free or bonus offers, limited or minimum quantity offers, and installation labour are excluded from this offer.

https://www.rona.ca/en/in-store-price-guarantee
Our Price Match Hassle Free offer does not apply to the following:
Competitor’s close-out prices;
Competitor’s errors in prices or misprints;
Competitors’ discontinued, used, refurbished or damaged products prices;
Competitor’s clearance and liquidation offers;
Competitor’s special orders prices (with the exception of Special Order major appliances);
Competitor’s Black Friday/Cyber Monday prices and Boxing Day/Week prices;


This was literally the first 3 retailers I googled.

Mic drop.

TheCaffeinatedSloth wrote: ↑ Since when do retailers actually *just* do sales during said holiday? As seen with Black Friday, retailers start doing their sales weeks prior. And also “Extended xx” sales. Boxing Day is no different. Did you look at the source flyer? They have Boxing Day all throughout.

Jan 15 is when their holiday extended returns end, so it would appear they are using this as their timeline for the price match as well.

As for other retailers, well let’s see.
https://www.bestbuy.ca/en-ca/help/payin ... -guarantee
The product’s price must not be lower due to an advertising error, misprint, or special sale price
Special sale prices include: Black Friday, Black Friday Month, Black Friday Prices Now and Early Black Friday Sales, Friends and Family, Cyber Monday, Boxing Day/Week, Black Friday in July, pre-orders, point-of-sale activation cards, special educational prices, restricted offers, mail order offers, rebates, coupons, premiums, free or bonus offers, Original Equipment Manufacturer (OEM) prices, close-outs, liquidations, clearances, demos, refurbished items, open box items, and financing offers.


https://www.lowes.ca/customer-service/p ... tch-policy
Competitor close-out, errors or misprints, discontinued, clearance, liquidation, special order, damaged items, delivery, assembly, financing offers, short term door crashers / limited time sales (including Cyber Monday prices, Black Friday prices, Boxing Day/Week prices, etc.), member only pricing, restricted offers, mail order offers, rebates, coupons, premiums, free or bonus offers, limited or minimum quantity offers, and installation labour are excluded from this offer.

https://www.rona.ca/en/in-store-price-guarantee
Our Price Match Hassle Free offer does not apply to the following:
Competitor’s close-out prices;
Competitor’s errors in prices or misprints;
Competitors’ discontinued, used, refurbished or damaged products prices;
Competitor’s clearance and liquidation offers;
Competitor’s special orders prices (with the exception of Special Order major appliances);
Competitor’s Black Friday/Cyber Monday prices and Boxing Day/Week prices;


This was literally the first 3 retailers I googled.

Mic drop.

TheCaffeinatedSloth wrote: ↑ with the exception of specific criteria under our Price Now Guarantee.

Lukus2017 wrote: ↑ Boxing week is the week between Xmas and New Year, December 15 is not during that period. Rep was wrong.

Rep also said the price match suspension would stay in effect until January 15. Which Holiday are they referring to because after January 1st, the Holidays are over with.

So please enlighten me as to what other stores conveniently suspends their price matching policy during this arbitrary selected period?

wilson_wu wrote: ↑ Um boxing day sales sometimes start a week early at some places.

Price matching disputes like these ones is why stores hated offering price matches and got rid of them. It ruined it for everyone else. People who don't like to be told no and argue til blue in the face.

canlabman wrote: ↑ Stores hated offering price matches and still hate them because the stores that still offer them try to find every way to deny them even if their policy says the price match can be done.

People argue until they're blue in the face because businesses don't want to follow their own policies that are spelled out in black and white. They make up bullcrap excuses like "it's below our cost" or it's a "limited time sale" of which all sales are limited time.

If businesses don't want to price match then remove the policy, otherwise they should just shut up, follow the rules set out that the consumer has diligently followed and quit lying and making up "local" policy that goes against corporate policy to deny the price match.