Sportchek customer service nonexistent during covid-19
Anyone experience this? I had two items that were returned to sportchek by UPS cause mall was close and ups couldn't make the delivery.
The day I made the order which was on April 23, I tried to update my delivery address but both sportchek and ups said I cant .
After that, I tried emailing sportchek 5 different times to get update on my order but get no reply at all. Calling their phone number gets no live agent to help.
I checked UPS tracking, and it shows both items returned to sender. So far I have emailed sportchek 5 times, called 3 times, contacted them thru their facebook and IG several times still no reply
I get that we are in a pandemic and staffs are short but hell is been almost a month and I still get no reply from them
The day I made the order which was on April 23, I tried to update my delivery address but both sportchek and ups said I cant .
After that, I tried emailing sportchek 5 different times to get update on my order but get no reply at all. Calling their phone number gets no live agent to help.
I checked UPS tracking, and it shows both items returned to sender. So far I have emailed sportchek 5 times, called 3 times, contacted them thru their facebook and IG several times still no reply
I get that we are in a pandemic and staffs are short but hell is been almost a month and I still get no reply from them