Shopping Discussion

Is Staples Customer Service NOT In Canada?

  • Last Updated:
  • Feb 9th, 2021 1:30 am
[OP]
Deal Expert
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Nov 16, 2004
24170 posts
12206 upvotes
Toronto

Is Staples Customer Service NOT In Canada?

I'm having a really hard time getting Staples customer service to help me with something. Basically it's an issue above the rep and they tell me that someone will phone me - they never phone.
When I chat with the reps, it's like they don't read any of the previous notes because they have no idea what the issue is about. I keep having to answer the same questions over and over again, getting nowhere.
I've basically threatened them with legal action and the last rep just ended the conversation because they think I'm nuts.

I'm going to do what I have to do but ... are these reps not in Canada?
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1 reply
Deal Fanatic
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Apr 1, 2001
6255 posts
1026 upvotes
Last few times I had to call them, they were definitely overseas reps.

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