Still no word if my order is cancelled or not.
Staples
Hand Sanitizers 1L (1 pack, 2 pack, 6 pack)
- SCORE
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- dalegribble1
- Newbie
- Nov 29, 2012
- 36 posts
- 13 upvotes
- Toronto
- 1tallaznguy
- Deal Addict
- Mar 7, 2017
- 1496 posts
- 760 upvotes
just opened a chat with them....my order was cancelled.
prior to this i never received an email of cancellation.
prior to this i never received an email of cancellation.
.
- Cheapo-Findo
- Deal Expert
- Mar 9, 2007
- 15620 posts
- 13286 upvotes
- Think of the Childre…
Yep! Mine cancelled as well, just spoke with CHAT. Ordered 3 bottles.
WOULD SOMEBODY THINK OF THE CHILDREN!!!
- vancityguy0
- Deal Addict
- Dec 18, 2017
- 1501 posts
- 3477 upvotes
- Vancouver, BC
Holding my breath.
Don't request PMs in your signature - Mods
- kendorama
- Deal Addict
- Mar 17, 2006
- 1084 posts
- 239 upvotes
I went to chat them too.
Order: 6053154
Canceled with no email.
Chat rep:
At this time, Staples Canada is facing supply constraints caused by the high demand for Health and Cleaning products from our customers. We are doing our best to get these items back in stock. Unfortunately, your order was unable to be filled, and we have cancelled the order. Please accept our apologies for any inconvenience this may cause.
Order: 6053154
Canceled with no email.
Chat rep:
At this time, Staples Canada is facing supply constraints caused by the high demand for Health and Cleaning products from our customers. We are doing our best to get these items back in stock. Unfortunately, your order was unable to be filled, and we have cancelled the order. Please accept our apologies for any inconvenience this may cause.
- IEpicDestroyer
- Deal Addict
- Dec 25, 2017
- 3320 posts
- 2372 upvotes
Wonder if my order is cancelled yet, I checked out as a guest. No cancellation email or refund issued to my card yet.
- 2016YamR6
- Jr. Member
- May 31, 2019
- 197 posts
- 1034 upvotes
I'm logged in and my order still shows as processing. Assuming those who said their orders were cancelled shows something different? Fingers crossed..
- DealDiscoverer
- Newbie
- May 11, 2016
- 14 posts
- 1 upvote
- Balduno
- Banned
- Feb 23, 2004
- 7940 posts
- 3542 upvotes
I just did live chat, and here is the response I got:
The orders show they weren't processed successfully as the items on the ordered are out of stock and cannot be back ordered.
I ordered not long after the post went up.
Has anyone had a successful order?
The orders show they weren't processed successfully as the items on the ordered are out of stock and cannot be back ordered.
I ordered not long after the post went up.
Has anyone had a successful order?
- Balduno
- Banned
- Feb 23, 2004
- 7940 posts
- 3542 upvotes
My order was about 60 before yours and also got canceled.kendorama wrote: ↑ I went to chat them too.
Order: 6053154
Canceled with no email.
Chat rep:
At this time, Staples Canada is facing supply constraints caused by the high demand for Health and Cleaning products from our customers. We are doing our best to get these items back in stock. Unfortunately, your order was unable to be filled, and we have cancelled the order. Please accept our apologies for any inconvenience this may cause.
- VertigoM
- Deal Addict
- Aug 18, 2009
- 1900 posts
- 1367 upvotes
- Toronto
Mine still shows processing as well. Fingers crossed
- Balduno
- Banned
- Feb 23, 2004
- 7940 posts
- 3542 upvotes
- VertigoM
- Deal Addict
- Aug 18, 2009
- 1900 posts
- 1367 upvotes
- Toronto
- casperr
- Deal Addict
- Jan 22, 2008
- 4175 posts
- 1483 upvotes
- Calgary
Staples has one of the most useless online order status info.
I have ordered a lot in the past and it will show processing and they've actually cancelled. Or it will show processing ans then you get the items delivered and two days later yoh will get shipping notification email.
You can never trust their status page. I don't know why they could never fix that.
I have ordered a lot in the past and it will show processing and they've actually cancelled. Or it will show processing ans then you get the items delivered and two days later yoh will get shipping notification email.
You can never trust their status page. I don't know why they could never fix that.
- 3express
- Deal Addict
- Aug 11, 2014
- 2014 posts
- 2669 upvotes
1tallaznguy wrote: ↑just opened a chat with them....my order was cancelled.
prior to this i never received an email of cancellation.
Cheapo-Findo wrote: ↑Yep! Mine cancelled as well, just spoke with CHAT. Ordered 3 bottles.
kendorama wrote: ↑I went to chat them too.
Order: 6053154
Canceled with no email.
Chat rep:
At this time, Staples Canada is facing supply constraints caused by the high demand for Health and Cleaning products from our customers. We are doing our best to get these items back in stock. Unfortunately, your order was unable to be filled, and we have cancelled the order. Please accept our apologies for any inconvenience this may cause.
DealDiscoverer wrote: ↑ Anyone who has gotten their order cancelled has gotten it done so by live chat.
Am I blind or is there no option for LIVE CHAT with Staples anywhere on their website now?
Can anyone still access Staples live chat? Thanks.
- Balduno
- Banned
- Feb 23, 2004
- 7940 posts
- 3542 upvotes
When live chat is available, the area I circled in the screenshot shows a different logo. I accessed it during the day.
I haven’t checked since the day I did live chat.
- Balduno
- Banned
- Feb 23, 2004
- 7940 posts
- 3542 upvotes
The listing for the hand sanitizer from this thread does not appear on the website anymore. I get a 404 error when I try to search.
Don’t think anyone will be receiving.
Don’t think anyone will be receiving.
- bargain shopper
- Jr. Member
- Jan 18, 2005
- 168 posts
- 49 upvotes
I did live chat today too. Order placed Mar 22 around 1:45am. Still shows as processing but CSR said order is cancelled. No notification or update. My funds are still being held. Sadly it was ordered with KOHO card cause glitch didn't work with other visa. Will take 3 weeks to get the funds back into KOHO. Staples won't transact and refund; they let the authorization expire which seems to take exceptionally long with KOHO. Very annoyed with Staples. If they had no intention of delivering, they should not have taken authorization. Worst online website.
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