[Staples/TheSource/WM/BB/Costco] HP Inkjet wireless 3-in-One Instant-Ink Eligible Printers from $40

I have my trial (HP 3830), 5 months trial at that, ending on 13th Jan. I'm yet to receive any email informing of 'Free Tier'. 'Change Plan' link shows starting tier as $1.25 for upto 15 pages.

I tried contacting over Chat, to check regarding other troubles (B&W prints, jobs getting stuck) but somehow ended up with non-CA agent, and she said none available in CA to be redirected to at the moment! And she gave me the CA number and link to follow.

Gotta check again to 'Cancel' on HP site myself, or over Chat to see whether I can extend the trial by some days or downgrade to 'Free tier' if available.

balaca wrote: ↑ I have my trial (HP 3830), 5 months trial at that, ending on 13th Jan. I'm yet to receive any email informing of 'Free Tier'. 'Change Plan' link shows starting tier as $1.25 for upto 15 pages.

Because you never enrolled in the free tier.

heero78 wrote: ↑ Weird, I was told the Vacation Mode is only good for 4 months.

I will definitely follow up. I will set a reminder.

I have a question.
I signed up for instaink and then I cancelled the next day because I needed ink immediately so I bought it at Staples.
Even though my plan was cancelled the instaink cartridges were already in transit and I ended up receiving them.
1) What happens if I put these instaink cartridges in the printer, will it work without signing up?
2) if I decide to enrol again, can I use the first sent instaink cartridge or do they have to send me another cartridge for it to work?

Bebo123 wrote: ↑ I have a question.
I signed up for instaink and then I cancelled the next day because I needed ink immediately so I bought it at Staples.
Even though my plan was cancelled the instaink cartridges were already in transit and I ended up receiving them.
1) What happens if I put these instaink cartridges in the printer, will it work without signing up?
2) if I decide to enrol again, can I use the first sent instaink cartridge or do they have to send me another cartridge for it to work?

1) No.
2) Yes and Yes.

I have a 3830 printer that is out of ink. Could I signup for the cheapest Instant Ink plan now, wait until the new cartridges arrive in a few weeks, then cancel right away? Essentially I'd be paying $1.25 for brand new cartridges?

SomeGuyNamedBob wrote: ↑ I have a 3830 printer that is out of ink. Could I signup for the cheapest Instant Ink plan now, wait until the new cartridges arrive in a few weeks, then cancel right away? Essentially I'd be paying $1.25 for brand new cartridges?

Once you cancel you can't print with those cartridges.

SomeGuyNamedBob wrote: ↑ I have a 3830 printer that is out of ink. Could I signup for the cheapest Instant Ink plan now, wait until the new cartridges arrive in a few weeks, then cancel right away? Essentially I'd be paying $1.25 for brand new cartridges?

The cartridges only work when you have a subscription.

Nice. I re-enrolled into the free plan again. Good thing....I have 2 printers (one still enrolled because I didn't cancel it). I was about to literally toss second printer to the trash when I got this email to re-enroll it

It's weird how they had a complete change in heart. I guess they recrunched the numbers?

balaca wrote: ↑I have my trial (HP 3830), 5 months trial at that, ending on 13th Jan. I'm yet to receive any email informing of 'Free Tier'. 'Change Plan' link shows starting tier as $1.25 for upto 15 pages.

I tried contacting over Chat, to check regarding other troubles (B&W prints, jobs getting stuck) but somehow ended up with non-CA agent, and she said none available in CA to be redirected to at the moment! And she gave me the CA number and link to follow.

Gotta check again to 'Cancel' on HP site myself, or over Chat to see whether I can extend the trial by some days or downgrade to 'Free tier' if available.

warpdrive wrote: ↑ Nice. I re-enrolled into the free plan again. Good thing....I have 2 printers (one still enrolled because I didn't cancel it). I was about to literally toss second printer to the trash when I got this email to re-enroll it

It's weird how they had a complete change in heart. I guess they recrunched the numbers?

Fark, I soldy printer and now they are bringing the free 15 pages back? Fark my life


Just saw the email as well. Will reactivate it but news to buy a new printer to print pictures

aasoror wrote: ↑ 1) No.
2) Yes and Yes.

Not sure how the answer to #2 is Yes and Yes?!
So if I enrol, u said “yes”, the very first insta ink I received will work and then you said “yes” they have to send me another and that will work too? If that’s the case why do they have to send me another one if first one was never used and would work if I enrolled?

Bebo123 wrote: ↑ Not sure how the answer to #2 is Yes and Yes?!
So if I enrol, u said “yes”, the very first insta ink I received will work and then you said “yes” they have to send me another and that will work too? If that’s the case why do they have to send me another one if first one was never used and would work if I enrolled?

Sorry, I should have elaborated more when replying.
Yes, you can use any instant ink cartridge (including your old one) once the printer is enrolled.
and Yes, they will be sending you a new cartridge regardless because they assume you discarded the old one when you canceled the first time.

I bought an instant-ink eligible printer 3 years ago but never enrolled it in the program. Is it too late to get the free plan? Despite all their advertising of the free plan when I bought it?

SomeGuyNamedBob wrote: ↑ I bought an instant-ink eligible printer 3 years ago but never enrolled it in the program. Is it too late to get the free plan? Despite all their advertising of the free plan when I bought it?

Yes, it's too late to do it on your own (the program is no longer available for anyone to enroll in), but it would never hurt to try and call support and see if they are willing to manually enroll it for you.

I bought my HP instant ink eligible printer when free 15 pages/month is still on but was only able to set it up recently. I'm still using the free cartridge that comes with it. I haven't enrolled to any printing plan. Will I be still eligible to get the free 15pages/month if I call customer service? Thanks.

AirForceOne wrote: ↑ I bought my HP instant ink eligible printer when free 15 pages/month is still on but was only able to set it up recently. I'm still using the free cartridge that comes with it. I haven't enrolled to any printing plan. Will I be still eligible to get the free 15pages/month if I call customer service? Thanks.

Officially no (the fact that the program was available when you bought the printer doesn't imply you are automatically grandfathered even if you chose not to enroll), unofficially it's YMMV, just call/chat and see what they tell you, few posts above people managed to enroll printers that they actually purchased "after" the program was phased out just by asking nicely.

Good luck!

how does one actually buy one of these printers, every time I stumble upon this thread, they are sold out, I just wait until bestbuy or staples gets stock and get it price matched?

Hi there... so I was a member of the free 15 page trial for quite awhile... back in October when I got the email of the $1.25 a month, I cancelled the plan. I'm hearing now people can re-enroll for free back on the old plan.. when I try to do it, all I see is $1.25 a month. Is it still possible for me to go to the free plan?

KevinT277396 wrote: ↑ Hi there... so I was a member of the free 15 page trial for quite awhile... back in October when I got the email of the $1.25 a month, I cancelled the plan. I'm hearing now people can re-enroll for free back on the old plan.. when I try to do it, all I see is $1.25 a month. Is it still possible for me to go to the free plan?

Yes. You have to contact them.

TheMadMax wrote: ↑ Yes. You have to contact them.

Whats the best way to do this?