So my stars did end up expiring anyway, more than 1600 stars gone.
Even after I confirmed with a rep that my stars would not expire.
I emailed them yesterday and a woman, Heavenly W., said she was sorry and would add 225 stars my account and didn't see any stars expiring in November (well not now you idiot!, they already expired).
I was furious and sent them another e-mail with a lot of capitalized letters pointing out that the stars shouldn't expire and that an earlier representative had already confirmed it for me.
I also now have another email saying I'm losing another 100 stars in December.
Even after I confirmed with a rep that my stars would not expire.
I emailed them yesterday and a woman, Heavenly W., said she was sorry and would add 225 stars my account and didn't see any stars expiring in November (well not now you idiot!, they already expired).
I was furious and sent them another e-mail with a lot of capitalized letters pointing out that the stars shouldn't expire and that an earlier representative had already confirmed it for me.
I also now have another email saying I'm losing another 100 stars in December.