Steps To Port Number To Public Mobile Prepaid

The phone number you want to transfer must still be active with your current service provider. Once the transfer has been processed your account with old service provider will be deactivated.

For Wireless - Provide either one of the three pieces of account information from your old service provider – Old Account #, ESN / IMEI / MEID, PIN along with your alternate phone number and your name.

For Wireline - Provide the complete billing address along with your name, alternate number and all other required information.


To port your number at the time of activation, select “Transfer a wireless or wireline number” on Step 5 of Activation Process.


Activation Portal - Step 5



Authorization Name should be the name associated with the number to be ported.

To port your number from your Self Serve account, go to "Plan and Add-ons" from home page and "Change Phone number" and continue with the steps above.

Web Self Serve

fortune500 wrote: ↑ Hello All,

About to move from Koodo prepaid to Public Mobile prepaid and wish to keep my same number.

Would someone care to show me the steps involved please? TIA ...

Stay Safe ...

If you are transferring from a Koodo prepaid plan or a PC Mobile postpaid plan, you will need to select a new number at activation, create a Community account, and then send a private message to our Moderator Team here to complete the transfer to Public Mobile.

from https://productioncommunity.publicmobil ... a-p/251824

Soichiro wrote: ↑ If you are transferring from a Koodo prepaid plan or a PC Mobile postpaid plan, you will need to select a new number at activation, create a Community account, and then send a private message to our Moderator Team here to complete the transfer to Public Mobile.

from https://productioncommunity.publicmobil ... a-p/251824

Very good. That falls in line with the limited knowledge I have gained whereby those with "Prepaid" plans must go through a moderator to achieve this and cannot be accomplished through self serve only. Thanks for clarifying that and your mod link. Cheers!

Soichiro wrote: ↑ If you are transferring from a Koodo prepaid plan or a PC Mobile postpaid plan, you will need to select a new number at activation, create a Community account, and then send a private message to our Moderator Team here to complete the transfer to Public Mobile.

from https://productioncommunity.publicmobil ... a-p/251824

Agree. Koodo prepaid and PM are using the same backend. As far as the automatic number porting is concern, they are the same provider. Therefore, porting a Koodo prepaid number must be done manually by public Mobile community forum moderator.

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