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  • May 2nd, 2020 12:07 pm
[OP]
Deal Addict
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Oct 19, 2009
1369 posts
378 upvotes
Toronto

Stolen UPS Package



These thieves stole my package in the Dufferin Grove area of Toronto. Has this happened to anyone else before? What recourse do I have?
24 replies
Deal Fanatic
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Jun 13, 2010
5018 posts
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GTA
I don't think UPS or the retailer is liable for porch theft. You can contact the police. Maybe contact the news like CP24 sometimes they show these on air and say contact police if you recognize the individuals in the video.
Deal Addict
Dec 15, 2006
1075 posts
709 upvotes
Ottawa
Report to police. Consider a booby trap to deter this in the future.

I think UPS holds some responsibility for throwing in on your doorstep in plain sight.
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Nov 28, 2007
3163 posts
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Whitehorse, YT
How much time between drop off and theft? (Were they following UPS?)

The thief looks identifiable if his picture could be broadcast.
Deal Addict
Oct 3, 2013
2241 posts
3448 upvotes
West
1) File a police report
2) Contact UPS to report
3) Contact seller to report
4) If paid by CC, see if you have any purchase insurance and contact if you do

Someone has insurance for this somewhere along the way, be it the courier, the seller, or you. If #4 is not an option, it will likely be the seller that will have to take it up with UPS. Keep documentation along the way.
Sr. Member
Dec 27, 2008
562 posts
518 upvotes
Makes sense that he has a hat with the sticker still on it.
Sr. Member
Jun 5, 2016
599 posts
790 upvotes
Marzipan wrote: How much time between drop off and theft? (Were they following UPS?)

The thief looks identifiable if his picture could be broadcast.
14 mins according to the video audio. Looks like they are on foot so I think its just opportunistic crime not following the truck.
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Nov 25, 2004
3470 posts
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London
call the ups head office 404-828-4900
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Dec 17, 2019
228 posts
237 upvotes
Montreal
virgonomic wrote: Consider a booby trap to deter this in the future.
Booby trap isn’t a good idea. Imagine harming the person, then getting sued..
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Deal Fanatic
Mar 21, 2010
6485 posts
3495 upvotes
Toronto
I would just tell the retailer that you don't have the item yet. That's what you'd do if you didn't have video evidence of what happened (all you'd know is it isn't here), and some retailers, like Amazon, will just ship another one out.
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Nov 28, 2007
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Whitehorse, YT
For any of you in these seedy neighbourhoods, why not take an Amazon shipping box, pack anything of little value in it and leave it out on the porch? Could be even more interesting if you set up a camera.
Deal Addict
Oct 3, 2013
2241 posts
3448 upvotes
West
Manatus wrote: I would just tell the retailer that you don't have the item yet. That's what you'd do if you didn't have video evidence of what happened (all you'd know is it isn't here), and some retailers, like Amazon, will just ship another one out.
I doubt that would work - UPS = likely has tracking showing the parcel as delivered. Given that's the case, the seller most definitely won't just ship out another item (unless it's of minimal value).
Deal Fanatic
Oct 18, 2004
5058 posts
1531 upvotes
Wat
I would put up some sort of camera visible to the street to deter future theft.
Deal Addict
Sep 29, 2004
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Toronto
Poop in the box is good way to teach a lesson.
Deal Addict
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Nov 28, 2007
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Whitehorse, YT
Mr. Robo wrote: Poop in the box is good way to teach a lesson.
... or a surplus circuit board with wire for an antenna and a battery to make it look like they are being tracked. How about an old cell phone?
Deal Addict
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May 27, 2007
3500 posts
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YWG
For the future

¹Write your address 2nd line, do not leave on door step.
²the type of door you have makes it look like someone's always at home
³set your shipping to deliver to ups pick up (not the franchise stores, unless you know they do accept packages for people free of charge)
RFD iTrader:76|||0
HEATWARE:15|||0
EBAY:220|||0
Jr. Member
Feb 6, 2014
190 posts
86 upvotes
nova scotia
Ups left a 190$ item on my step the other day for someone 1km up the road.... I’ve got a patio box on my deck, I leave a lock there so they can put the item in and lock the box.

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