Stuck in Mexico. Anyone experienced ManuLife travel insurance?
It happened yesterday just prior to our Westjst flight leaving for home, so the plane left without us.
I had purchased cancellation and medical insurance but have some questions for those with some knowledge of shit happening.
First off, I called ManuLife from the hospital, got a case number through an email. Most of the phone call was difficult to understand so not really sure of a few things. I've emailed them back last night but nothing yet.
I have paid the hospital bill so far and understand they will reimburse me. Plus the hospital took a 10,000 peso deposit. Not sure if they have contacted the hospital yet as they said they would.
Will they pay our hotel bill until my wife is well enough to travel? Meals?
I would think they will reimburse me for the flight home. Damn Westjet has jacked up the fares for snowbirds returning home. Some flights are over $1000 one-way! Our return flights originally were less then $600 each.
Flights are filling up. They are available this Friday but that is too soon. Sunday flight is full. Next one is Tuesday. I doubt I can expect anything from Westjet.
So is ManuLife likly to pick up the additional hotel and meal bills due to flights not being available?