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BC Lower Mainland: TV/Internet15/Phone: $38/month no contract??

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[OP]
Sr. Member
Oct 4, 2010
815 posts
442 upvotes
Surrey

BC Lower Mainland: TV/Internet15/Phone: $38/month no contract??

Deal Link:
I saw this in our local newspaper ad, seems like a good deal. No contract. Anyone tried them?
They are probably reselling Shaw or Telus, like CIK or Suntel. Not a chinese site like the latter though.


http://www.surfinternet.ca/
278 replies
Deal Addict
Nov 1, 2001
1869 posts
119 upvotes
Lower mainland only..
Deal Expert
Aug 22, 2006
28883 posts
14418 upvotes
You know what makes me sad? Their 30mbps package has the same upload as my 100mbps package from Shaw.
Deal Addict
Apr 27, 2017
1959 posts
1409 upvotes
Calgary
You know what makes me sad? Lower Mainland Only.
Member
Nov 28, 2010
204 posts
134 upvotes
Sooooo aside from Lower Mainland only, what's the catch?
Deal Addict
Aug 31, 2005
1495 posts
1037 upvotes
Richmond
This is like the only deal I saw for the lower mainland. Ont and QC and MB get their deal on a monthly bias. Stop complaining please.

Having said that this really seem like a good deal for the price. Transferring cost is a bit stiff but I'm not sure if $85 is including buying the modem, or if you need to bring your own, etc.

Either way it is most definitely a Shaw reseller.
Jr. Member
Jan 15, 2016
158 posts
31 upvotes
Vancouver, BC
I just switched over last week. so far its pretty good, and yeah they confirmed it's a shaw reseller
Deal Fanatic
User avatar
Feb 19, 2004
7556 posts
393 upvotes
BC
How do they compare to teksavhy?
insert witty comment
Deal Addict
Mar 30, 2010
2712 posts
419 upvotes
Burnaby
seems good deal.
ASUS RAMPAGE II EXTREME; i7-950; GTX 560; 16G Mem; 2TB HD; 24x DVD-RAM;
Deal Addict
Nov 18, 2015
2302 posts
2497 upvotes
Kintaromk2 wrote: I just switched over last week. so far its pretty good, and yeah they confirmed it's a shaw reseller
what was the total cost? fees, install I on, modem, etc?
Deal Guru
User avatar
Oct 21, 2015
11838 posts
104370 upvotes
Ontario
Is it too good of a deal? How did you know they are reseller of SHaw? I live in Richmond BC :D
[OP]
Sr. Member
Oct 4, 2010
815 posts
442 upvotes
Surrey
It's mentioned on their website that's it's Shaw reseller, I just saw. I think all the upfront fees are about $300 if you get all 3 services. Fees are for activation and phone # porting and stuff.
[OP]
Sr. Member
Oct 4, 2010
815 posts
442 upvotes
Surrey
How is the TV service? any laggs? is it in HD?
Kintaromk2 wrote: I just switched over last week. so far its pretty good, and yeah they confirmed it's a shaw reseller
Member
May 11, 2009
478 posts
337 upvotes
Vancouver
I joined them in December, and it's been pretty solid. Just keep in mind it's a small (2-3 people) operation, but they said to leave a voicemail if you want a call back and it's the best way to get a hold of them if support is needed.

At the time, It was a $40 router deposit, but free modem. $85 installation fee. This was my receipt at the time:
Description Unit price Qty Amount
One-time installation fee
$85.00 CAD 1 $85.00 CAD
Cable Modem Refundable Deposit
$40.00 CAD 1 $40.00 CAD
Internet 30
$39.99 CAD 1 $39.99 CAD
Subtotal $164.99 CAD
Tax $15.00 CAD
Total $179.99 CAD
Payment $179.99 CAD
Newbie
Feb 29, 2016
72 posts
32 upvotes
Vancouver,BC
headhunt3r wrote: I joined them in December, and it's been pretty solid. Just keep in mind it's a small (2-3 people) operation, but they said to leave a voicemail if you want a call back and it's the best way to get a hold of them if support is needed.

At the time, It was a $40 router deposit, but free modem. $85 installation fee. This was my receipt at the time:
Description Unit price Qty Amount
One-time installation fee
$85.00 CAD 1 $85.00 CAD
Cable Modem Refundable Deposit
$40.00 CAD 1 $40.00 CAD
Internet 30
$39.99 CAD 1 $39.99 CAD
Subtotal $164.99 CAD
Tax $15.00 CAD
Total $179.99 CAD
Payment $179.99 CAD
I was looking at their website and couldn't find any info about the digital tv package. Other than the basic tv package, do they offer any other tv packages?
Member
Aug 9, 2012
379 posts
462 upvotes
BC
Just a question, the quoted price of $38 would include internet 5, not their internet 15 package, is that correct? Internet 15 starts at $30 by itself already...
Deal Fanatic
User avatar
Sep 19, 2002
5503 posts
4988 upvotes
Vancouver
headhunt3r wrote: I joined them in December, and it's been pretty solid. Just keep in mind it's a small (2-3 people) operation, but they said to leave a voicemail if you want a call back and it's the best way to get a hold of them if support is needed.

At the time, It was a $40 router deposit, but free modem. $85 installation fee. This was my receipt at the time:
Description Unit price Qty Amount
One-time installation fee
$85.00 CAD 1 $85.00 CAD
Cable Modem Refundable Deposit
$40.00 CAD 1 $40.00 CAD
Internet 30
$39.99 CAD 1 $39.99 CAD
Subtotal $164.99 CAD
Tax $15.00 CAD
Total $179.99 CAD
Payment $179.99 CAD
Can you tell us more about the quality of service (disconnects, re-syncs, etc.) and how it's been during peak hours? Which neighborhood are you in?
Member
May 11, 2009
478 posts
337 upvotes
Vancouver
Spinner wrote: Can you tell us more about the quality of service (disconnects, re-syncs, etc.) and how it's been during peak hours? Which neighborhood are you in?
Don't know what a re-sync is, but there's an occasional <1min service disruption where I can't get internet. It's maybe happened 3-5 times since Dec. No outages yet. During peak hours I've watched Netflix in 4k with no issues with my Internet 25 plan. Can't speak for the Internet 15.

I'm in the Cape Horn area in Coquitlam.
[OP]
Sr. Member
Oct 4, 2010
815 posts
442 upvotes
Surrey
do you use their phone or TV service?

headhunt3r wrote: Don't know what a re-sync is, but there's an occasional <1min service disruption where I can't get internet. It's maybe happened 3-5 times since Dec. No outages yet. During peak hours I've watched Netflix in 4k with no issues with my Internet 25 plan. Can't speak for the Internet 15.

I'm in the Cape Horn area in Coquitlam.

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