Switching banks (Retail) - RBC vs Scotiabank
I am a lifelong CIBC client and have all of my banking and related products with this bank (deposit, credit cards, PLOC). The only exception is mortgages in which case I go elsewhere for better rates/products. But the customer service level is quite bad and I am not at all happy with this bank.
I have discounted TD already, but I am stuck on the best choice between RBC and BNS. Recommendations? I am looking to establish a long-term relationship where clients are individually valued. I am also looking at service level, hours of operation, online tools and website ease-of-use/navigation, etc. What's your experience been with these two banks?
I have no prior relationship with Scotiabank and have a dormant old visa card with RBC (~$1,000). So, essentially starting from scratch with both.
Thoughts welcome!
R.
I have discounted TD already, but I am stuck on the best choice between RBC and BNS. Recommendations? I am looking to establish a long-term relationship where clients are individually valued. I am also looking at service level, hours of operation, online tools and website ease-of-use/navigation, etc. What's your experience been with these two banks?
I have no prior relationship with Scotiabank and have a dormant old visa card with RBC (~$1,000). So, essentially starting from scratch with both.
Thoughts welcome!
R.