Customer Service Discussions, Offers & Promotions

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  • BA expired miles: does anyone know their customer service email?

    I can't find their email to ask if they can reinstate miles that expired, they didn't notify me re the expired miles. Can anyone please help me locate their email for customer service? Their phone lines are very long,a 40 minute--1 hour wait is not unusual, thanks.Thanks

    • aokec
    • Oct 5th, 2020 7:15 pm
    • Forum: Travel

  • smartest way to outsource customer service for a start up

    ... time or part time staff in canada. Business owner cannot commit to answering all emails within 24hrs which is the performance requirement. The customer service activities are: - Product related questions - Returns - Received item but item not as expected etc Looking for maybe a shared services ...

    • Mrman123
    • Sep 18th, 2020 6:49 pm
    • Forum: Entrepreneurship & Small Business

  • Amazon.ca customer service

    Is amazon Canada customer service for refunds open now ? Didn’t receive an item and been sitting idle in my “orders” for 7 months past “ expected delivery”... can’t exactly intiate a return seeing as never received item in the first place

    • mrfrugal83
    • Aug 10th, 2020 4:58 pm
    • Forum: Shopping Discussion

  • TD Customer Service

    Am I the only one thinking that TD's customer service has deteriorated significantly recently? Website is down and I cannot manage my stock. Calling is hopeless. Agents are useless. What the heck is going on? Can I trust these guys with my money?

    • Jyelong
    • Aug 10th, 2020 1:47 pm
    • Forum: Investing

  • Rona useless customer service

    Placed an online order and soon after decided to cancel and buy another brand instead. I contacted their customer service number and after waiting on hold for 45 minutes someone finally answered and told me someone would be calling me back within 24 to 48 hours. I told the ...

    • bug
    • Aug 1st, 2020 11:49 am
    • Forum: Shopping Discussion

  • Dell Canada (Horrifying Botched Order & Customer Service Experience)

    ... horrible grammar and spelling errors; I was extremely frustrated when I wrote this post... Order Timeline: Order Confirmation via e-mail: May 7th Customer Service Call: May 25th (ticket opened to cancel powerline kit as it's NOT available). Order Invoice: May 29th (I was billed the full order ...

  • horrible service at sidney smith commons utsg

    I had a horrible service at Sidney smith commons a while ago, when I inquired questions about the service provided, one staff members answered a few questions and then raced off and sat at the end of Sidney Smith Commons when I wan't done answering questions, that is disrespectful and rude. I see th...

    • uoftkid
    • Jul 3rd, 2020 10:30 pm
    • Forum: Students

  • Rogers announces shift to fully Canadian-based customer service team

    https://mobilesyrup.com/2020/06/30/rogers-shift-fully-canadian-based-customer-service-team/Curious if Telus will follow pursuit. Funny enough Telus runs a full call centre in Manilla and still charges Rogers rates 😬

  • IKEA Spare & Missing Parts all discontinued... where can I go next??

    I recently moved and now I am missing a bunch of hardware for a really old, discontinued IKEA Jerker Computer Desk. Called into IKEA Spare/Replacement Parts Department the other day and they couldn't help because majority of the main components are discontinued. And since IKEA makes their own screws...

    • MtX
    • Jun 6th, 2020 1:40 am
    • Forum: Shopping Discussion

  • Is Amazon customer service this useless?

    ... number entered on their website has expired. Their system does not give me any option to login and change phone number. I am directed to contact Customer service which then reqires me to login and verify OTP. WTH? I called their support phone number which tells me it is not possible to contact ...

    • luking
    • May 24th, 2020 8:48 pm
    • Forum: Shopping Discussion

  • Sportchek customer service nonexistent during covid-19

    Anyone experience this? I had two items that were returned to sportchek by UPS cause mall was close and ups couldn't make the delivery. The day I made the order which was on April 23, I tried to update my delivery address but both sportchek and ups said I cant . After that, I tried emailing sportche...

    • DealDemon
    • May 19th, 2020 7:47 am
    • Forum: Shopping Discussion

  • Home Depot Customer Service

    Does anyone have any known email address or way to contact Home Depot customer service other than the phone line? I am very frustrated with my experience thus far. Last night I called in and watied an hour and 15 minutes (not complaining about that part, I ...

    • ChicoQuente
    • Apr 26th, 2020 10:48 am
    • Forum: Shopping Discussion

  • [Help] BBBranded - Unethical customer service

    Hey guys, Bought a pair of shoes from BBBranded.com couple weeks ago and ordered the wrong size. I reached out the moment the product was shipped to see how to do an exchange and I haven't gotten any real direction since. The retailer has a policy of no refunds and exchanges within 14 days of shipme...

    • Kwantum
    • Apr 14th, 2020 6:04 pm
    • Forum: Shopping Discussion

  • Is Amazon customer service down?

    I tried to contact Amazon customer service but it appears they're not taking calls?Anyone else have that problem?

    • stovetop
    • Mar 24th, 2020 4:21 pm
    • Forum: Shopping Discussion

  • Pathetic customer service from National Bank Direct Brokerage and RBC Direct Investing

    On hold for last 1 hour, no chance of talking to a rep. In NB, transferred money 4 days ago electronically. It is yet to show up. 4 days! RBC Direct Investing - Account has been on hold for days even though I have sent in required signed document. can't do any trading from my own money. Transferred ...

    • jaguaar
    • Mar 3rd, 2020 8:10 pm
    • Forum: Investing

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