bylo wrote: ↑ Thanks. Same here.
My working hypothesis is that Outbound offers retention rates to "high rollers" because they otherwise have to attract dozens, if not 100s, of new customers to replace the cash that EFTs out the door when our promos end.
Also the 2.25% to keep us is less than the 2.8% they're paying for new money.
IMO, at the end of the day it's still a Lottery on who receives these "Special Interest Promos" from the Outbound/Marketing Team (as TING refers).bylo wrote: ↑ Perhaps there's a minimum amount you need to have on deposit before the Outbound folks will get involved. In my case there was more than the CDIC maximum on the table.
One tactic you could use is to call the regular number and ask them to schedule moving all your money out on Fri or Mon. Then ask them to have Outbound call you. Maybe your willingness to move everything out will "encourage" them. If Outbound calls and makes you an acceptable offer they can also cancel the move transaction. (I have no idea if this sort of tactic works, so if you try it perhaps you can come back and let us know how it went.)
Whether you have a lot of $$$ on Deposit or you move everything out, nobody knows if you'll get the Promotions.
I've had over 100K in deposit and NEVER had date extensions. Only when I move everything out a few months down the road, I MIGHT get another promo.