I don't have "Security & Login" when I click my name at the top right. I have Profile & Settings, Devices, Documents, Forms, Log Out.Jucius Maximus wrote: ↑ The 2FA option is right there in my account.
Click on your name at the top right. Then click on "Security & Login". Scroll down and I see the item for "2-Step Authentication".
Tangerine 2-FA is Here
- Last Updated:
- Mar 10th, 2023 9:35 pm
Tags:
- SCORE+9
- IceCreamPanda
- Deal Addict
- Jan 19, 2018
- 1564 posts
- 1030 upvotes
- Jucius Maximus
- Deal Expert
- Aug 18, 2005
- 21223 posts
- 5939 upvotes
- Burlington-Hamilton
Are you on mobile? My instructions are from a desktop browser environment. Firefox browser.bobohobo2kx wrote: ↑ I don't have "Security & Login" when I click my name at the top right. I have Profile & Settings, Devices, Documents, Forms, Log Out.
- casual gastronomist -
- IceCreamPanda
- Deal Addict
- Jan 19, 2018
- 1564 posts
- 1030 upvotes
I was on desktop using Chrome. Can you take a screenshot of what you see when you click your name?Jucius Maximus wrote: ↑ Are you on mobile? My instructions are from a desktop browser environment. Firefox browser.
- Jucius Maximus
- Deal Expert
- Aug 18, 2005
- 21223 posts
- 5939 upvotes
- Burlington-Hamilton
Screenshot:bobohobo2kx wrote: ↑ I was on desktop using Chrome. Can you take a screenshot of what you see when you click your name?
- casual gastronomist -
- thelasthunter [OP]
- Deal Addict
- Nov 21, 2017
- 3692 posts
- 4307 upvotes
Yeah, that would be a huge turn off for me. I've been using their 2-FA for many months now and it sends the texts accurately with no delay.jeff1970 wrote: ↑ Got the email today; went to set it up, but never got the SMS (I asked them to send it out like 5 times over a period of 15 minutes). I closed downed the app, and when I restarted it, option was no longer there. I want 2-FA but if they have a difficult sending out an SMS then that's an issue.
For Sale:
- IceCreamPanda
- Deal Addict
- Jan 19, 2018
- 1564 posts
- 1030 upvotes
Thanks, so I don't have that option when I click my name. I called Tangerine twice and both times they claimed this is a "targeted" feature and you have to be selected by the campaign to enroll in 2FA. But I was able to find them advertising it on their website which makes me skeptical. Usually experimental, or targeted features are not openly advertised like this. So I'm wondering if anyone else also do not have the 2FA option like me.
- Jucius Maximus
- Deal Expert
- Aug 18, 2005
- 21223 posts
- 5939 upvotes
- Burlington-Hamilton
Tbh, I suspect this is just a case of the right hand not knowing what the left hand is doing. I saw the same thing with 2FA being advertised on another site. I questioned it, and they removed the advertising.bobohobo2kx wrote: ↑ Thanks, so I don't have that option when I click my name. I called Tangerine twice and both times they claimed this is a "targeted" feature and you have to be selected by the campaign to enroll in 2FA. But I was able to find them advertising it on their website which makes me skeptical. Usually experimental, or targeted features are not openly advertised like this. So I'm wondering if anyone else also do not have the 2FA option like me.
- casual gastronomist -
- AlexandreJ88389
- Newbie
- Mar 21, 2020
- 20 posts
- 6 upvotes
- Québec
Is there a way to disable the 2FA authentication? I've juste enabled it to test it but for now, I prefer the secret question protection.
On the website, I don't see where I can disable it.
On the website, I don't see where I can disable it.
- lmcjipo
- Deal Addict
- Sep 14, 2012
- 3444 posts
- 2672 upvotes
- Montreal, QC
Tangerine now can be configured to make voice calls for 2FA (previously it was only text messages which I couldn't do since it wouldn't accept a US cellphone number).
I tried the 2FA as a voice call and don't understand why their automated system says the first set of numbers so fast... I'm not sure how many people are capable of getting those numbers the first time the automated system speaks it. I always have to wait for it to repeat the numbers in a slower rate.
I tried the 2FA as a voice call and don't understand why their automated system says the first set of numbers so fast... I'm not sure how many people are capable of getting those numbers the first time the automated system speaks it. I always have to wait for it to repeat the numbers in a slower rate.
- unobtainium1
- Newbie
- Sep 2, 2013
- 9 posts
- 9 upvotes
It won’t even work for my number. I have a US number that it won’t accept (says “please enter valid Canadian number”). I did keep my old Canadian number active in a VOIP account, but when I use that number the SMS just never comes (tho calls do). So stupid. I might have to leave Tangerine over this, there is no way I am taking a 2FA phone call every time I want to check my account.
- georvu
- Deal Guru
- Feb 4, 2015
- 10332 posts
- 6699 upvotes
- Canada, Eh!!
You don't have to use Tangerine 2fa... we continued using old method of question, answer and then pin.unobtainium1 wrote: ↑ It won’t even work for my number. I have a US number that it won’t accept (says “please enter valid Canadian number”). I did keep my old Canadian number active in a VOIP account, but when I use that number the SMS just never comes (tho calls do). So stupid. I might have to leave Tangerine over this, there is no way I am taking a 2FA phone call every time I want to check my account.
2022/3: BOC raised 10 times and MCAP raised its prime next day.
2017,2018: BOC raised rates 5 times and MCAP raised its prime next day each time.
2020: BOC dropped rates 3 times and MCAP waited to drop its prime to include all 3 drops.
2017,2018: BOC raised rates 5 times and MCAP raised its prime next day each time.
2020: BOC dropped rates 3 times and MCAP waited to drop its prime to include all 3 drops.
- happy camper
- Sr. Member
- Oct 8, 2006
- 679 posts
- 505 upvotes
- Okanagan Valley
- georvu
- Deal Guru
- Feb 4, 2015
- 10332 posts
- 6699 upvotes
- Canada, Eh!!
Aaarrggghhhhh!!!!!!!happy camper wrote: ↑ I think our days may be numbered….I got email today saying action required as 2FA will be mandatory shortly.
Did they give exact date?
2022/3: BOC raised 10 times and MCAP raised its prime next day.
2017,2018: BOC raised rates 5 times and MCAP raised its prime next day each time.
2020: BOC dropped rates 3 times and MCAP waited to drop its prime to include all 3 drops.
2017,2018: BOC raised rates 5 times and MCAP raised its prime next day each time.
2020: BOC dropped rates 3 times and MCAP waited to drop its prime to include all 3 drops.
- happy camper
- Sr. Member
- Oct 8, 2006
- 679 posts
- 505 upvotes
- Okanagan Valley
no date - here's extract from email -
"Protect your banking with 2-Step Authentication - 2-Step Authentication is about to be a required enhanced security measure for your banking.
Don’t delay, please take a few minutes to set it up today"
- georvu
- Deal Guru
- Feb 4, 2015
- 10332 posts
- 6699 upvotes
- Canada, Eh!!
No one in family has gotten that email so perhaps it's a slow roll out just like they have done in past.happy camper wrote: ↑ no date - here's extract from email -
"Protect your banking with 2-Step Authentication - 2-Step Authentication is about to be a required enhanced security measure for your banking.
Don’t delay, please take a few minutes to set it up today"
Thanks.
2022/3: BOC raised 10 times and MCAP raised its prime next day.
2017,2018: BOC raised rates 5 times and MCAP raised its prime next day each time.
2020: BOC dropped rates 3 times and MCAP waited to drop its prime to include all 3 drops.
2017,2018: BOC raised rates 5 times and MCAP raised its prime next day each time.
2020: BOC dropped rates 3 times and MCAP waited to drop its prime to include all 3 drops.
- happy camper
- Sr. Member
- Oct 8, 2006
- 679 posts
- 505 upvotes
- Okanagan Valley
Just an update - they forced me into 2FA on my spouses account today....no option to get out of....I signed in via the website... you might be ok where u use the app and have touch id set up on your iphone or ipad. I was however, able to juggle phone numbers around on spouses account to have my Fongo number utilized as primary number (home) which they call not text...this is voip service...is necessary for us as we are away for 5-6 months over the winter in Mexico
- randomthoughts
- Sr. Member
- May 5, 2006
- 991 posts
- 474 upvotes
I'll take this but I really wish everywhere would go with hardware token, like yubikey...
https://arstechnica.com/information-tec ... e-numbers/
TLDR: rolling codes/authenticator app were defeated with some clever social engineering and tech. Cloudflare's hardware keys saved employees who fell for it.
https://arstechnica.com/information-tec ... e-numbers/
TLDR: rolling codes/authenticator app were defeated with some clever social engineering and tech. Cloudflare's hardware keys saved employees who fell for it.
.
- WildChild
- Jr. Member
- Jul 16, 2006
- 139 posts
- 62 upvotes
- Quebec City
I also received the e-mail, and was delaying as much as possible enabling the 2FA as I’m using long random security question answers as passwords, and it’s being forced on my account today…
Big step back… I’d love to be able to use a Yubikey (FIDO2) instead.
Big step back… I’d love to be able to use a Yubikey (FIDO2) instead.
- bylo
- Deal Expert
- Jan 7, 2002
- 29711 posts
- 29135 upvotes
- Waterloo, ON
So I got the email and just tried to enroll in 2FA.
1. TING's 2FA system accepts my Canadian number (VoIP via voip.ms) but apparently their SMS doesn't reach my VoIP number. (Interestingly that number and 2FA SMS works with Scotia, et al big-5 plus several online HISA banks...)
2. It won't even accept my US number (VoIP via Google Voice) never mind send 2FA SMS to it.
I've been on the phone with TING for about an hour now. None of the three people (so far) I've spoken with even know what VoIP is, never mind can confirm whether or not they support it.
Moreover it seems it's never occurred to the geniuses at TING that their customers might travel out of Canada and want to access/authenticate their accounts from there. Otherwise those geniuses would understand why people get VoIP numbers in the first place.
IMO it's both unacceptable (to me) and embarrassing (to TING) that they support neither VoIP nor US phone numbers.
1. TING's 2FA system accepts my Canadian number (VoIP via voip.ms) but apparently their SMS doesn't reach my VoIP number. (Interestingly that number and 2FA SMS works with Scotia, et al big-5 plus several online HISA banks...)
2. It won't even accept my US number (VoIP via Google Voice) never mind send 2FA SMS to it.
I've been on the phone with TING for about an hour now. None of the three people (so far) I've spoken with even know what VoIP is, never mind can confirm whether or not they support it.
Moreover it seems it's never occurred to the geniuses at TING that their customers might travel out of Canada and want to access/authenticate their accounts from there. Otherwise those geniuses would understand why people get VoIP numbers in the first place.
IMO it's both unacceptable (to me) and embarrassing (to TING) that they support neither VoIP nor US phone numbers.
veni, vidi, Visa
- georvu
- Deal Guru
- Feb 4, 2015
- 10332 posts
- 6699 upvotes
- Canada, Eh!!
Got emails today as well for some accounts.bylo wrote: ↑ So I got the email and just tried to enroll in 2FA.
1. TING's 2FA system accepts my Canadian number (VoIP via voip.ms) but apparently their SMS doesn't reach my VoIP number. (Interestingly that number and 2FA SMS works with Scotia, et al big-5 plus several online HISA banks...)
2. It won't even accept my US number (VoIP via Google Voice) never mind send 2FA SMS to it.
I've been on the phone with TING for about an hour now. None of the three people (so far) I've spoken with even know what VoIP is, never mind can confirm whether or not they support it.
Moreover it seems it's never occurred to the geniuses at TING that their customers might travel out of Canada and want to access/authenticate their accounts from there. Otherwise those geniuses would understand why people get VoIP numbers in the first place.
IMO it's both unacceptable (to me) and embarrassing (to TING) that they support neither VoIP nor US phone numbers.
Yet to set up... guess will use mobile # and hope they eventually upgrade to token.
For your voip do they give option of voice call vs text? Guess you already tried in settings to fwd from voip to another number?
2022/3: BOC raised 10 times and MCAP raised its prime next day.
2017,2018: BOC raised rates 5 times and MCAP raised its prime next day each time.
2020: BOC dropped rates 3 times and MCAP waited to drop its prime to include all 3 drops.
2017,2018: BOC raised rates 5 times and MCAP raised its prime next day each time.
2020: BOC dropped rates 3 times and MCAP waited to drop its prime to include all 3 drops.
Thread Information
There is currently 1 user viewing this thread. (0 members and 1 guest)