Eleventeen wrote: ↑ Lol your so arrogant and make such insane assumptions.
I explained EXACTLY the scenario I encountered on the phone. It's not bold to relay information you were told from official sources.
Sure seems from the other poster I was told the wrong information. But the fact remains if you call up the number I did - cross border services, they simply have zero connection to the actual credit card call center that could check on that.
I'm not dumb. I asked very specifically who I was talking to. i talked to people both in canada and in the US. They just are not well integrated like the above poster said.
Obviously they asked my SSN/ITIN and they tried to look it up on the US side. They said no such application exists. My ITIN is very new so I can't even pull up my own credit score yet either, just get errors. I called the credit bureaus to ask about that even, they just said I do indeed have one, its too new so won't be able to for a while.
So if all is understood and factual, The useful information you can gleam from that is yea that yea, can't transfer you properly, or lat least most of them dont know how to.
- if they pulled your TransUnion in Canada, they definitely processed your application
- Call TD Bank Card Services, +1 888-561-8861. Follow IVR prompts for applications, cross-border applicants. Then you'll speak to a CSR in Georgia.
TD has a cross-border banking phone number. Ignore that one. In this case, you're dealing with TD Bank. Cross-border is for free wires, they won't help any with credit cards. They'll have no access to your app.