TD customer service hits a new low
https://www.cbc.ca/news/canada/toronto/ ... -1.5341579
Can't say I'm surprised. The training and quality control of customer service is abysmal these days. But one should always stay polite in a call to customer service, keeping in mind that clandestine payback is always a possibility if you are dealing with someone unprofessional. Even if the customer service rep seems like a complete bonehead, they may be doing their best to help within very restrictive guidelines and their own inability to understand the problem, and it won't be helpful to get upset with them personally.