TD Direct Investing - getting final statement

I recently did a transfer/close out of my TD Direct Investing account. However, I'm having one hell of a time getting a final statement of account from TD that has a listing of the securities that were sold and transfer fees that were charged.

I can still log into their site, which says that I should be able to see past statements (I can't). I messaged them and they just messaged back that they can't provide it and it's not actually available online, to go into a branch (and though I was clear, they seem to think it's about a banking account). Going into the branch for Direct Investing stuff in the past has not been fun.

I would've thought that they would've mailed, emailed or provided it online but nope. Any ideas? I'll go in and/or call them but I'm a bit irritated at their lack of communication/transparency.