TD and minimum RRIF withdrawal
My mom is complaining that she went online to TD today to do her annual minimum RRIF withdrawal, taking into account the 25% COVID reduction that the CRA is offering, only to find that TD already did it 3 days ago without the 25% reduction. She has always done the RRIF withdrawal herself, never asked TD to do it automatically. She called TD and waited a long time to talk to an agent, who told her that they've had a lot of complaints about that, but they're too busy to deal with it right now, and in any case nothing can be done. 