TD now charging full commissions ($40) for Norbert's Gambit
I just called TD this morning to try to do a gambit using my TFSA. Because they changed their online system recently you can no longer do it online yourself. I did it twice after they changed the system and they've always charged me the online commission because they acknowledge that it's a functionality that they removed.
Anyways so I try to do the same thing this morning and they told me that a full commission will be charged. I called another agent and then spoke to their supervisor and was told the same thing. I was absolutely livid. They were unwilling to budge. The supervisor even acknowledged that it's a Norbert's gambit and that if I was able to do it online myself or through an agent with the online commission in the past then it's a benefit that I shouldn't have received. Ludicrous. More like a cash grab.
Has anyone gotten a similar experience recently?
Anyways so I try to do the same thing this morning and they told me that a full commission will be charged. I called another agent and then spoke to their supervisor and was told the same thing. I was absolutely livid. They were unwilling to budge. The supervisor even acknowledged that it's a Norbert's gambit and that if I was able to do it online myself or through an agent with the online commission in the past then it's a benefit that I shouldn't have received. Ludicrous. More like a cash grab.
Has anyone gotten a similar experience recently?