Computers & Electronics

Teksavvy installation question

  • Last Updated:
  • Sep 9th, 2018 4:39 pm
[OP]
Newbie
Aug 9, 2018
65 posts
43 upvotes

Teksavvy installation question

I've signed up for Teksavvy home cable internet service for my property, and have scheduled a technician to install requirements later in the month. My cousin who is also moving in happens to have a Teksavvy modem already, and we plan on using it. When initially signing up for the service, the phone rep mentioned that I will need to have my own coaxial cable. However, upon reflecting upon that cable detail decided to call them back today. This time, the phone rep said that the technician will be able to provide coaxial cable as part of the installation. And they can adjust the length as required. So unless I misunderstand the rep on the first call, this has resulted in conflicting info.

Does anyone know if the technician will be able to provide the coaxial cable?
5 replies
Deal Fanatic
User avatar
Mar 31, 2017
6729 posts
2986 upvotes
100% they provide with you with a cable free of charge, any length you want. Ask for something longer than you need because mistakes in measuring is common.

It's part of the installation fee you pay, or teksavvy pays on your behalf. There is no question the cable is free. Don't even show the installer your old cable or they might get lazy and try to use it instead of giving you one.

I was told these cables tend to degrade at around 8 year mark. Get a new one. Even if the color doesn't suit you (will be white)
Deal Fanatic
User avatar
Oct 16, 2008
9324 posts
3697 upvotes
Maple
As long the needed cable is not crazy long, the tech can provide for free. Depends on the tech, how long he will give. It's part of the installation.
I hate to speculate. I hate to forecast. I am just proactive.
Deal Expert
Aug 2, 2004
35166 posts
8615 upvotes
East Gwillimbury
Teksavvy doesn't have any installers. Depending on your location, your local cable provider will be doing the install. If you ask nicely, I am sure they will provide a cable to you. Don't buy the cheap cables from the dollar stores. Make sure it is an RG6 cable using Snap and Seal connectors to ensure no leaks.
Member
User avatar
Aug 12, 2018
400 posts
210 upvotes
Vancouver
Teksavvy is a reseller and does not own the network. The best way is to sign with one of the big service operators - Rogers or Shaw or any other and after 1-2 months, just switch to teksavvy. The advantage is that there will be no downtime in switching to teksavvy as connections are all in place and the cables will be installed by the original provider. You need to just remove the modem and replace with your own modem.

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