That's a feature of cable technology, not problem that can be fixed. If a neighbourhood cable segment gets overloaded at peak times, then performance for everyone on the shared cable segment necessarily slows down. The cable company can mostly prevent potential problems by not allowing too many clients on one cable segment, and if a problem starts to develop, than can correct it by splitting the segment. But it takes them time to confirm a consistent problem and react by scheduling a future infrastructure upgrade. However, I've had Shaw service here 3 separate times, and I never noticed any congestion at peak times. My neighbourhood is probably pretty typical.SillyRabbit wrote: ↑ Does Shaw still have the problem where if too many people in your neighbourhood are using the internet at once the speeds slow down at “peak” times due to an overloaded node?
I live in a densely populated area so I chose Telus but I’d be open to Shaw if they fixed this problem. Reason being is that I find Telus Optik TV to be of poor visual quality, they encode their TV channels at 5.6 Mbps whereas Shaw is 7-8 Mbps, resulting in a higher quality picture.
I've also had Shaw Direct satellite TV, Shaw cable TV, and Telus Optik TV here. The differences are subtle, but there is a small quality difference apparent in that order (best to worst), as you would expect from the bit rates. Optik TV is generally much more modern in features than Shaw's traditional cable offering. Shaw has been struggling to catch up based on the Bluesky product they licence from Comcast, but they're 5 years behind. There's not much they can do independently since their technology is just whatever gets handed down from the big U.S. cable companies. As for satellite TV, Shaw's plan was to buy Starchoice and make it a non-competitor with cable, and they succeeded.